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Connect to Jira Service Desk

Hi,

 

At the moment we use Fresh Desk for customer issues but will be moving to Jira service desk soon.

 

Would it be possible to have Service desk integrationl since there is already Jira integration?

 

Maybe have some basic triggers such as:

  • When a ticket is created
  • When a customer replys
  • when a ticket is x days old

Thanks!

Status: New
Comments
Level: Power Up

JSD is also what we need. Create / update issues at minimum.