cancel
Showing results for 
Search instead for 
Did you mean: 
0 Kudos

D365 for Call Intelligence | Automatically Upload Call Records

Hello Microsoft, 

 

I have been doing an R&D on D365 AI for sales | Call Intelligence from last month or so, have explored Call Intelligence in Sales Insights app and i would say it's really a blessing to sales managers. 

 

Out of my curiosity would like to Suggest an Idea that it would be great if you guys can create a flow which automatically creates call recording after call ends and send  created recording to Sales managers. 

 

Eg: Sales Representative is on call with Customer using Teams app, after call gets ended recording of the same should be created and sent to the sales managers for history/evaluation purpose and uploaded in Azure Blob so that Managers don't have to manually upload recordings to get the insights.

 

Best Regards,

Kishan Modha
Software Engineer, Dynamics CRM

Synoptek LLC
M:+91-814139474 

kmodha@synoptek.com

 

Status: New