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Email content improvement for "Start an approval" action

When using Forms as trigger for an approval; approval email notification always include flow creator profile pic and name on top. Doesn't matter who does an entry in form; email notification at top automatically includes flow creator profile pic and name.

 

 

Email notification: In this case another user entered a record in form; but email notification is showing my profile as I was flow creator. Approvers in my case would get confused because it may indicate I created an entry in Form.

 

Email notification for start an approval.PNG

 

 

Picture for Flow configuration:

 

Flow Configuration.PNG

 

 

 

Status: Completed

Similar to this idea: https://powerusers.microsoft.com/t5/Flow-Ideas/Add-the-From-field-on-the-action-Send-Approval-email/... - you can customize the from for an Approval, meaning it'll be the person submitting the form instead. Read more here: https://flow.microsoft.com/blog/button-types-more/

Comments
Anonymous
Not applicable
Level: Powered On

How is this still not fixed a year later?

Anonymous
Not applicable

yeah, this is an obvious miss.  and it shows that these are not being tested or input being sought by actual business users.  

 

Who cares who the creator of the flow is?  the people involved in the actual approval process only care about who started the process and who is approving/rejecting things

Anonymous
Not applicable
Level: Powered On

@Anonymous - thanks for the 'started' link. This is a huge miss for actual business case use. The Flow creator is the least important data point for approvers to see. The flow triggering user should be the primary data required for something like this. I can't wait for this to be implemented. Flow is such a powerful tool, but it's the little misses like this which erode user confidence in it.