We're about to implement Dynamics 365 Services module in order to handle customer service requests.
In order to notify my team of new tickets I want to be able to @mention them in a new message in MS Teams.
This feature isn't available as a new action.
Thanks in adv.
You can now mention other people in Teams, read more about how to do that in our latest blog post: https://flow.microsoft.com/blog/adaptive-cards-for-microsoft-teams-microsoft-flow-us-government-now-...
Not sure if I am doing it the wrong way. But it seems that the <at>firstname.lastname@example.org</at> doesnt seem to work.
@Stephen thanks for the link, but how do you @mention the whole team? Or a channel? Thanks.
I have also tried getting the channel email and using that as part of the message (enclosed in the <at>...</at> tag per the article) but it didn't work.
@Stephen would you mind letting us know if it is indeed working?
Kindly re-tag this post as Pending as it is not yet Completed.