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Send Email With Options should have a comments section

My company has a lot of approval workflows that require custom options (outside of "Approve" and "Reject") being delivered in email format. And whenever a custom option is selected and the Flow starts up again it's important to collect notes surrounding why that custom options was selected to pass back to the approver in many cases. My company has countless workflows that require this simple functionality (as I'm sure man y other companies do). This feature already exists in the "start an approval" action, it would save my development team a lot of coding and maintenance if microsoft Flow could also provide this feature in the Send Email With Options action.

Status: Declined

We do not plan to allow the adding of comments for  these emails. However, we plan on adding custom options to the Approval connector actions (see here), which should accomplish this same scenario.

Comments
Level 8

I have some apps where the options are not just Approve and Reject, hence i need to use the Send Email with Options.  

Am finding it lacking for where the recipient of the mail should put CoMMENTS for the option selected.

 

Please make this available ....

 

THANKS in advance

Level: Power Up

Any update on this?

Level: Power Up

This would allow us to actually trim down some Flows as we managed to create a workaround to this by splitting the Flow into 2 halves; the first sends the email with a link to an item where the user can put their comments, and the second half continues after the item is updated.

Flow Staff
Status changed to: Declined

We do not plan to allow the adding of comments for  these emails. However, we plan on adding custom options to the Approval connector actions (see here), which should accomplish this same scenario.

Level: Powered On

Hi @Stephen ,  While it is great that this is implemented in the Approval connector however if I just want to send an email and capture some information (not an approval) the email is branded as an Approval email which causes confusion.  This connector allows for a custom email and having comments in this one would be a much better experience.

 

Please let me know your thoughts.