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JonathanWest
Level: Powered On

[Bug] Cannot add custom connectors

When I try to add either of my custom connectors I get this error.
error.png

Session ID: 41eef700-92b3-40dc-9a98-71bebff23a42

1 ACCEPTED SOLUTION

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Super User
Super User

Re: [Bug] Cannot add custom connectors

Hey @JonathanWest 

 

Glad that it worked! You can try to download the swagger file and recreate a new custom connector using that file. This file can be downloaded from the Custom Connectors page.
MicrosoftTeams-image (178).png

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

5 REPLIES 5
Super User
Super User

Re: [Bug] Cannot add custom connectors

Hi @JonathanWest 

 

I am not able to reproduce this issue on my end. Can you try to follow below steps as this looks like a caching issue?
 
1) Remove all the custom connectors from the data source in your app.
2) Logout of the browser and clear the cache.
3) Re-login into the app and try to add the connection again.
 
Also, if you want to verify that your custom connector is working properly, you can test out an action in the Test Section of your custom connector, if not done already.
 
Hope this helps!
 
If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!
JonathanWest
Level: Powered On

Re: [Bug] Cannot add custom connectors

I verfied the the custom connector works.

 

I opened up powerapps in inconito mode (should do that same thing as clearing cache right).

 

The issue still persists.

Super User
Super User

Re: [Bug] Cannot add custom connectors

Hi @JonathanWest 

 

That's really strange! Can you try to recreate a new custom connector and a new connection inside the newly created connector? I am guessing that your current custom connector corrupted at some point which is causing this issue.
JonathanWest
Level: Powered On

Re: [Bug] Cannot add custom connectors

I am starting to think that as well. I am using PACONN python library to publish the API automatically.
I used a diffrent custom connector and it worked fine.

 

Any way to restore it or something. I have lots of apps using that connector right now and to create a new connector and switch them out is going to be a pain.


@yashag2255 wrote:

Hi @JonathanWest 

 

That's really strange! Can you try to recreate a new custom connector and a new connection inside the newly created connector? I am guessing that your current custom connector corrupted at some point which is causing this issue.

 

Super User
Super User

Re: [Bug] Cannot add custom connectors

Hey @JonathanWest 

 

Glad that it worked! You can try to download the swagger file and recreate a new custom connector using that file. This file can be downloaded from the Custom Connectors page.
MicrosoftTeams-image (178).png

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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