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OE_ARI
Level: Powered On

Delete Powerapps Trial user to add my domain to new office 365

Hello,

 

I created a Trial Powerapps account with my email: abc@mydomain.com 

 

After testing it, I purchased the Office 365 Business account for our company. But now, I couldn't add my domain address @mydomain.com because my trial account is using it. 

 

Please help

 

thanks in advance.

4 REPLIES 4
Community Support Team
Community Support Team

Re: Delete Powerapps Trial user to add my domain to new office 365

Hi @OE_ARI,

 

Could you please explain a bit for:

"

But now, I couldn't add my domain address @mydomain.com because my trial account is using it

"

by saying adding your domain address, do you mean enable the corresponding Business plan?

Could you please share the detailed messge when trying to add the domain account?

 

PowerApps license is available to be managed through Officec 365 Admin portal, 

Manage PowerApps licenses in your organization

 

If you have any further questions, please feel free to post back.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
OE_ARI
Level: Powered On

Re: Delete Powerapps Trial user to add my domain to new office 365

I have two differeent accounts. 

1. Microsoft Powerapps Plan 2 Trial (trial version)

2. Office 365 Business (Purchased)

 

"mydomain.com" address is binded to "powerapps plan 2 trial". 

 

I purchased the Office 365 business for our company and I tried to add my domain to my office 365 account. But "Powerapps plan 2 trial" accout is using my domain already.

 

I couldn't delete powerapps trial.

 

MikeLSS
Level: Powered On

Re: Delete Powerapps Trial user to add my domain to new office 365

Hi OE_ARI, Have you solved your issue? If so, how did you do that? I have a similar issue. I have a company account (Office 365 Enterprise E1). By accident, I also added the PowerApps trial version (Microsoft PowerApps Plan 2 Trial) using my same company email address. After that my company email address is bound with the trial version and I cannot reach my apps I made with the E1 license. I cannot lose those apps. Can you let me know what your solution was?
Administrator
Administrator

Re: Delete Powerapps Trial user to add my domain to new office 365

Hi All,

 

Please review the following thread as I believe it will solve your issue. 

 

https://powerusers.microsoft.com/t5/General-Discussion/PowerApps-Plan-Change-2-1-2019/m-p/188789#M61...

 

Let me know if it helps. 

 

@TopShelf-MSFT

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