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UnitedLexAdmin
Level: Powered On

Issue displaying App in SharePoint web part

When I make any changes to my app it only displays the top-left quarter of the app when using the SharePoint PowerApps web part. I've confirmed that the issue isn't what is being changed (I've done a few test and even slightly adjusting a text box causes the issue). The app also displays fine in preview mode and on my mobile device - the only place it doesn't work is in SharePoint. If I revert it back to the previous version then it doesn't have this issue and displays correctly

 

Could it be a cache issue? I've refreshed, tried in another broswer, and it still has the issue. FYI - When the app initially loads the "Getting your data" screen is displayed fine.

 

2019-05-17_14-24-57.png

4 REPLIES 4
Community Support Team
Community Support Team

Re: Issue displaying App in SharePoint web part

Hi @UnitedLexAdmin ,

Please try to adjust the SharePoint PowerApps web part's size.

Try to republish the app, clear the browser's history, reopen the app.

If the problem still exists, I recommend you ask for help here:

https://powerapps.microsoft.com/en-us/support/

 

Best regards,

Community Support Team _ Phoebe Liu

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
UnitedLexAdmin
Level: Powered On

Re: Issue displaying App in SharePoint web part

When I adjust the web part it briefly displays the full app, but then reverts to only displaying the top left quarter. This is happening across multiple users, so I don't think it's limited to cache.

Community Support Team
Community Support Team

Re: Issue displaying App in SharePoint web part

Hi @UnitedLexAdmin ,

Have your problem solved?

Please try to turn "Scan to fit" off.

File->App settings->Screen size528_LI.jpg

 

 

Best regards,

Community Support Team _ Phoebe Liu

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Administrator
Administrator

Re: Issue displaying App in SharePoint web part

Hi @UnitedLexAdmin are you still experiencing this issue? 

 

@TopShelf-MSFT 

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