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noknowno
Level: Powered On

One field in PowerApps Form is not being saved to SharePoint list randomly

We have a list column called 'Client' name and is a metadata column from SharePoint Term Store Management. Once the user clicked on Submit, all the data entered or selected includes Client should be saved to the SharePoint list and it works for most of the time. Since the end of January or beginning of February, Client name is not saved to the list. This issues happens randomly around 1 out 20. Even the same day the same person submitted two requests, one of them is fine and another has an error. Also, the same day two different people submitted the same kind of request, one is fine and another item is missing Client. 

There is a Microsoft flow running behind the list since October. However, the flow and form never experience any issue before the end of January. Also, as described above, the same day two different people submit the same kind of requests and one is actually go through smoothly. 

This problems happens four or five times and we have no idea what's actually going on. 

2 REPLIES 2
Community Support Team
Community Support Team

Re: One field in PowerApps Form is not being saved to SharePoint list randomly

Hi @noknowno ,

 

Can you please share the session id when the issue happens? Since the issue happens randomly, can you share more details about what did you do when the issue happens? If you create a new app with the same list, will the issue persist?

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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noknowno
Level: Powered On

Re: One field in PowerApps Form is not being saved to SharePoint list randomly

Hi Mona,

We already shared the session id to Micorsoft team and they are under investigation. It's not an app but a Powerapps form. We republished it several times but this issue still happens randomly. Nothing changed while the issue happens and this form is working really good since last year maybe October and suddenly happened issue since this Februray.