cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
MarkNg
Level: Power Up

PowerApps credentials issue

Issue : When users attempting to access the app from their mobile (both Intune configured/non Intune configured), they face “connection error”. Once user click on Fix Connection , client certificate pop up appears and continue the connection error. Please see the attached screenshots.

 

Please note that App is shared across organization and all users have permissions to all Data sources, If the user access the app using web version and click on fix connection then it works.

2 REPLIES 2
PowerApps Staff AlanC
PowerApps Staff

Re: PowerApps credentials issue

Hi Mark, can you please check with your IT department whether you need to install a certificate on your devices before you can access company resources? Some details here

 

PowerApps Staff AlanC
PowerApps Staff

Re: PowerApps credentials issue

Hi Mark, also from the screenshots and our logs it seems like you were able to log into power apps even though the devices are not enrolled. I would also ask your IT department to take whatever Conditional Access policy your IT department has on SharePoint and/or Office, and to apply it to both "Microsoft PowerApps" and "Microsoft Azure Management" cloud apps (see attached image). This way the users will be asked to enrolled their devices upfront and the rest of the app flow should work.

 

Thanks,

Alan

Helpful resources

Announcements
firstImage

Watch Sessions On Demand!

Continue your learning in our online communities.

SecondImage

PowerApps Monthly Community Call

Tomorrow, September 18th at 8am PDT

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

FirstImage

Power Platform World Tour

Coming to a city near you

thirdimage

PowerApps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

FourthImage

Join PowerApps User Group!!

Connect, share, and learn with your peers year-round

SecondImage

Power Platform Summit North America

Register by September 5 to save $200

Top Kudoed Authors
Users Online
Currently online: 286 members 4,927 guests
Please welcome our newest community members: