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taramoe
Level: Powered On

PowerApps using Flow to email and contents don't match what was submitted

I have a PowerApp that uses a Flow called 'SendMeetingRequesttoSSM'.  The data that is submitted (specifically the DateTimeDropdown), differs from what is sent in the email.  What arrives in the email is a valid possibility for the user to choose, but it is not what was selected when the request was submitted in PowerApps.  The DateTimeDropdown is a text field, not a date field.

 

This is my Run statement:

 

PowerApps to Flow Email 1.jpg

 

This is my Flow:

PowerApps to Flow Email 2.jpg

 

I submitted the info on my form and this is the result, take note of the 'Scheduled For' date/time.

 

PowerApps to Flow Email 3.jpg

 

This is what arrived in my email:

PowerApps to Flow Email 4.jpg

 

Is this a bug?  Any tips or info is much appreciated.

6 REPLIES 6
Community Support Team
Community Support Team

Re: PowerApps using Flow to email and contents don't match what was submitted

Hi @taramoe,

Could you please share a bit more about the DateTimeDropdown control within your app?

Based on the screenshot that you mentioned, I think this issue is related to the Date Time String value (DateTimeDropdown.Selected.Value) you passed from your app to your flow.

When you passed the Date Time String value (DateTimeDropdown.Selected.Value) from your app to your flow, this string value would be recognized as a Date Time value to process in your flow. Due to Time Zone issue, the Date Time value would be displayed in different value within your Outlook email.

As an alternative solution, you could consider take a try to wrap the Sendanemail_Body_2 dynamic content with a double quotes ("") as below:13.JPG

then run your flow again, check if the issue is solved.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
taramoe
Level: Powered On

Re: PowerApps using Flow to email and contents don't match what was submitted

Hi Kris - I tried the quotes but that didn't change anything. This isn't likely a time zone issue as it is consistently choosing the next available DateTime from the dropdown in my app rather than the one that was selected. Attached is a screen shot of my dropdown.
taramoe
Level: Powered On

Re: PowerApps using Flow to email and contents don't match what was submitted

I should also mention I've tried sending the email directly from PowerApps using the Office365.SendEmail command and get the same result, it chooses a different DateTime from the list rather than the one that was selected.
Highlighted
Community Support Team
Community Support Team

Re: PowerApps using Flow to email and contents don't match what was submitted

Hi @taramoe,

I have made a test on my side (send email from an app directly), and don't have the issue that you mentioned. The screenshot as below:1.JPG

The email sends successfully as below:2.JPG

Please take a try to re-create your app, then send the email within your app directly, check if the issue is solved.

In addition, please also make sure that the Time Zone of our Outlook service is the same as your local time zone.

 

If the issue still exists, please consider take a try to submit an assisted support ticket through the following link:

https://powerapps.microsoft.com/en-us/support/pro/

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Administrator
Administrator

Re: PowerApps using Flow to email and contents don't match what was submitted

Thank you for posting this thread @taramoe. Are you still experiencing this issue? Also please let us know if the above reply was helpful. 

 

@TopShelf-MSFT

taramoe
Level: Powered On

Re: PowerApps using Flow to email and contents don't match what was submitted

Yes, I'm still having this issue.  I've tried using both a Run command in combination with Flow and the Office365.SendEmail functionality with the same result.  It always emails the next value in the list, which is very frustrating.  I've tried a variety of work arounds with no luck.

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