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dmcdivitt
Level 8

cannot create database, language dropdown empty

I created a new environment. When I try to create a database for the environment, the Language dropdown is empty. Because there is no value selected for Language, the database cannot be created. See attached.

1 ACCEPTED SOLUTION

Accepted Solutions
dmcdivitt
Level 8

Re: cannot create database, language dropdown empty

I tried the same using my cell phone. It worked OK on my cell phone. That means the dropdown is being populated after the page renders via ajax. Since we're having timeout issues with pages due to the firewall, the info is not being pulled to populate the dropdown.

 

This was also last week. May be improved today.

5 REPLIES 5
mfink
Level: Power Up

Re: cannot create database, language dropdown empty

Im having the same issue. Did you find a solution?

dmcdivitt
Level 8

Re: cannot create database, language dropdown empty

No solution yet. Let me know if you get one.

Community Support Team
Community Support Team

Re: cannot create database, language dropdown empty

Hi @dmcdivitt,

 

Could you please let me know which environment type that you have created, Trial or Production?

I just tried with the trial Environment, the language dropdown is available:

Database.gif

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Administrator
Administrator

Re: cannot create database, language dropdown empty

@v-micsh-msft is the language dropdown available for production? @dmcdivitt@mfink does this help you? 

dmcdivitt
Level 8

Re: cannot create database, language dropdown empty

I tried the same using my cell phone. It worked OK on my cell phone. That means the dropdown is being populated after the page renders via ajax. Since we're having timeout issues with pages due to the firewall, the info is not being pulled to populate the dropdown.

 

This was also last week. May be improved today.

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