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Audreyma
Helper III
Helper III

Loading of a specific web page is very slow in powerapps portal

Hi all,

 

I found that the loading of a specific web page is very slow in our powerapps portal.

 

The page consists of entity form and have 2 Javascript functions to record contact and accout automatically.

No other settings are included, what should I check to confirm the root cause?

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @Audreyma 

 

Thanks for the screenshots. It is a great way to analyze what is happening. 

 

Interesting to see your solution page is taking a slow load. 

 

Regarding the Azure Cold tier for the web app > Please raise a ticket with the support team. They can check the backend for you and try to optimise. Adding the link below for reference. 

https://docs.microsoft.com/en-us/power-platform/admin/get-help-support?section=activity&ns-enrollmen...

 

Another suggestion is: 

Create a new page and try embedding your form and JS in the new page and delete the old solution page. 

 

Hope it helps. 
------------

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6 REPLIES 6
hugobernier
Administrator
Administrator

Can you take a look at the Performance or Network tab it your browser's Developer Tools and see if there is a resource that is being called that takes longer?

 

If not, do you have any FetchXML statements (or other Liquid statements)?

 

Let us know!

 

ragavanrajan
Super User
Super User

Hi @Audreyma 

 

Please follow the instructions from @hugobernier .  In addition, I would check the lighthouse tab under chrome developer tools. This will provide you clear insights into your entire site performance, accessibility, etc..  screenshot below 

 

ragavanrajan_0-1661813117065.png

 

Also, Please note there is a high chance your power pages site might be in the Azure cold tier rather than the hot tier. Meaning, that if you do not use the site for a while behind the scene, the Azure web app will push the site builds to cold storage which will also cause a slow load initially. 

 

NB: Please remove any adblockers, or third-party extensions from the browser if you have them. 

 

Hope it helps. 
------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

Hi @hugobernier ,

Below is the network screenshot when I redirected from home to the page.

I don't have FetchXML statements (or other Liquid statements) in this page

Audreyma_0-1661820941826.png

@ragavanrajan  Thank you for your suggestion!
I had a quick check about lighthouse, the performance is extremely bad.

Does it have something with the Azure cold tier you mentioned?  Any method to resolve it?

Audreyma_0-1661855755276.png

 

Hi @Audreyma 

 

Thanks for the screenshots. It is a great way to analyze what is happening. 

 

Interesting to see your solution page is taking a slow load. 

 

Regarding the Azure Cold tier for the web app > Please raise a ticket with the support team. They can check the backend for you and try to optimise. Adding the link below for reference. 

https://docs.microsoft.com/en-us/power-platform/admin/get-help-support?section=activity&ns-enrollmen...

 

Another suggestion is: 

Create a new page and try embedding your form and JS in the new page and delete the old solution page. 

 

Hope it helps. 
------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

Hi @ragavanrajan 

 

Thank you so much for your suggestion!

 

I found that a script of Azure Insight was inserted, after deleting it the webpage loading became much quicker.

 

Really appreciate all your help!

Glad it helped.

 

Kind Regards

Ragavan

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