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Level: Power Up

Analytics inaccurate, doesn't match runs

I'm using a flow to send emails from a shared email account from a manual trigger with some fields in it.

The flow itself appears to be working great. Now I want to report some analytics. At first I thought there was merely a very long lag or delay (i.e. more than 48 hours), but now it appears that the analytics is simply not reporting dozens of runs. Compare these screenshots of the runs showing dozens on August 20th, 21st, vs. the analytics chart showing none during those days and then 11 today (the 22nd). In case it's not clear already, I need the analytics to accurately reflect the runs. Screen Shot 2019-08-22 at 1.29.11 PM.png


Screen Shot 2019-08-22 at 1.30.10 PM.png

Community Support Team
Community Support Team

Re: Analytics inaccurate, doesn't match runs

Hi @entropyeater,


This function is not stable recently, and some users have the same problem.

I suggest you not to use this function for the time being.

We will keep you informed if the technical team has any update or repair on this problem.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Level: Power Up

Re: Analytics inaccurate, doesn't match runs

Guess we'll go with Amazon AWS for this project instead. 

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