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toby-at-yell
Level: Powered On

Approval Email not formatting MarkDown

Getting some strange behaviour with the markdown for approvals.

It's formatting correctly when view through Flow in the browser, but not in the email.


approval-markdown.pngapproval-markdown-working.png

18 REPLIES 18
garywalker
Level: Powered On

Re: Approval Email not formatting MarkDown

Were having the same issue with markdown, since the latest update where you can now approve the request within the email again.

garywalker
Level: Powered On

Re: Approval Email not formatting MarkDown

looks like Microsoft are already on the case, this Thread has a response from Microsoft saying it will be fixed this week

toby-at-yell
Level: Powered On

Re: Approval Email not formatting MarkDown

Looks like they've fixed the /n returns problem, but the markdown table still aren't working in the emails

Community Support Team
Community Support Team

Re: Approval Email not formatting MarkDown

Hi @toby-at-yell,

 

Could you share the configuration in your Approval Details?

I did a test on my side, using a simple Markdown, the tables in the body of the message displayed on the web page and the client are normal.

31.PNG32.PNG

Please take a try again.

 

Best Regards,

Barry

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
toby-at-yell
Level: Powered On

Re: Approval Email not formatting MarkDown

Hi Barry,

My markdown is working as it is showing correctly in both the web and client views (See screenshots in original post). It is not working in the email or Flow plugin in Outlook.

 

Thanks

Community Support Team
Community Support Team

Re: Approval Email not formatting MarkDown

Hi @toby-at-yell,

 

Is my understanding wrong? My first screenshot is a screenshot of the inside of the Outlook email body.

33.PNG

Regards,

Barry

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
toby-at-yell
Level: Powered On

Re: Approval Email not formatting MarkDown

You're not understanding it wrong, my first two screenshots from my original post are also from Outlook, the first one is from the Flow plugin in Outlook and the second one is from the original Outlook email and show the markdown not rendering correctly in the email.

The last screenshot is from the Flow web page that shows that the markdown is correct.


Community Support Team
Community Support Team

Re: Approval Email not formatting MarkDown

Can you share a screenshot of your test?

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
toby-at-yell
Level: Powered On

Re: Approval Email not formatting MarkDown

Screenshots are in the first post ^^^^^^^^

toby-at-yell
Level: Powered On

Re: Approval Email not formatting MarkDown

markdown step 2.pngmarkdown step.png
This is the step used to create the markdown.

Please note that this is rendering correctly in the web and mobile client, but not email. I have checked an approval from the 25th October and this wasn't rendering markdown in the Flow plugin for Outlook, but was in the original message.


toby-at-yell
Level: Powered On

Re: Approval Email not formatting MarkDown

Here is a test done 5 minutes ago. Still the same problem
ol or now.pngol pl now.pngweb now.png

Community Support Team
Community Support Team

Re: Approval Email not formatting MarkDown

Hi @toby-at-yell,

 

Thank you for your sharing.

 

Regards,

Barry

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ProtivitiDan
Level: Powered On

Re: Approval Email not formatting MarkDown

As of March 2019 this is still a problem. Table markdown is not rendering properly in emails; it only shows correctly in the mobile app. **Bold** _italic_ and other markdown appear to work everywhere. It's just the |table| pipe characters that are ignored and render as is.

mseklec
Level: Powered On

Re: Approval Email not formatting MarkDown

@v-bacao-msft what is the current status of this? We are currently unable to utilize approvals due to this issue which is coming up on 6 months


Highlighted
showdwar
Level: Powered On

Re: Approval Email not formatting MarkDown

Came to ask the same question...  Anyone have info on a fix?  Trying to get everyone to buy-in on using Approvals but list data is a major usage and this issue just makes them want to stear away from MS things in general.

jpittman_myriad
Level: Powered On

Re: Approval Email not formatting MarkDown

Also interested in a fix for this. Trying to inject data into a table and it looks fine in web but shows the markup in Outlook

jdrussell78
Level: Powered On

Re: Approval Email not formatting MarkDown

really need a fix for this also.

Dudditz
Level 8

Re: Approval Email not formatting MarkDown

The Aprroval action is great however formatting is a joke within these actions.  We are struggling to get basic formatting to work properly within the approval action using markdown.  Seems to work okay on outlook online and mobile client however Oulook full client very little of the formatting is working for us.

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