cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
cattre
Level: Powered On

Connection errors when using home network

I am unable to create new flows or modify existing ones when on my home network (Talk Talk) using my company laptop. However, I can access Flow (company 0365) without any issues using my personal laptop. The company laptop has got Zscaler installed so that could be the issue.

 

When I edit an existing flow I get lots of connection errors. All my steps are relabelled "Connections" and simply display "Invalid connection" when I expand them. If I select the "Add new conneciton" option I get something along the following lines:

 

Failed to create connection for connection id '/providers/Microsoft.PowerApps/apis/shared_office365/connections/shared-office365-71EA1DDB-22AD-40F6-8664-D7F1E175E556'. Failed to fetch

 

If I try and create a new flow I get an error page with the following:

 

Time:
Server/Client Correlation ID: 36f593d8-7a25-4d18-a018-731bf2d51fc1
x-ms-client-request-id (Client->Backend Request Header): 08c04453-56fa-43ad-b062-fe86-e9dd2fde
Error: Client request aborted
 
I also can't get to any of the pages in the "Data" section (e.g. Entities, Connections etc.).
2 REPLIES 2
Community Support Team
Community Support Team

Re: Connection errors when using home network

Hi @cattre ,

 

This seems to be related to the domain you set up on the company laptop.

 

This seems to involve the Backend service, I am afraid we can't troubleshoot similar problems here, please try to contact support for further assistance:

105.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
cattre
Level: Powered On

Re: Connection errors when using home network

Just to update this thread in case it helps anyone else, I finally found someone (in my company IT dept) who was aware of this issue. Apparently it is currently logged with Zscaler but the cause is something to do with anti-spoofing employed by some ISPs (in my case TalkTalk but appears to be affecting others as well).

 

I will provide an update when I hear back but doesn't sound like anyone is taking responsibility to fix currently. Glad to finally have some information though - TalkTalk support had no clue.

Helpful resources

Announcements
firstImage

Microsoft Business Applications Virtual Launch Event

Watch the event on demand for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

firstImage

Watch Sessions On Demand!

Continue your learning in our online communities.

Power Platform 2019 Release Wave 2 Plan

Power Platform 2019 Release Wave 2 Plan

Features releasing from October 2019 through March 2020.

thirdimage

Flow Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Flow Community Video Gallery!

Users Online
Currently online: 368 members 4,625 guests
Please welcome our newest community members: