cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mat_it_guy
Level: Powered On

Flow - Email format

Sup Flow-ers!

 

My company is integrating Flow more and more for many approval processes and also to automate the Flow of information.

 

Big issue though, the email format when sending automated emails populated from sharepoint list fields looks awful!

 

Does anyone have tips to generate more visually appealing emails? Take a look at a basic email that flow sends from a SP list:

 

Sorry it's in french but this is not the point, the issue is that the spacing is atrocious, even though I have formatted it correctly in my Flow template. The parenthesis () are fields that are fetched from a SP list.

 

Any help would be appreciated,

Thanks!

 

Bonjour xxx, Vous avez une demande d'absence de type ( Télétravail - disponible ) pour la période du ( 2017-09-04T13:55:40Z ) au ( 2017-09-05T13:55:40Z ) de la part de Mr. Smith. Pouvez-vous approuver ou rejeter la demande en utilisant les boutons au bas de ce courriel? Voici les info optionnels: Personne à contacter lors de l'absence : ( blahblahblah ) Info supplémentaires : ( blah blah blah )

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Flow - Email format

Hi mat_it_guy,

 

When you configure the action “Office 365 Outlook – Send email”, have you selected “Yes” for Is HTML field?


Please try to use HTML line breaks when configuring the Body field.


I have tried the flow configuration likes below, it works fine.


The email format I received is what I formatted in the flow.

3.PNG

 

Hope this could be a reference for you. Please try it on your side and let me know if it will work for you.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
9 REPLIES 9
Community Support Team
Community Support Team

Re: Flow - Email format

Hi mat_it_guy,

 

When you configure the action “Office 365 Outlook – Send email”, have you selected “Yes” for Is HTML field?


Please try to use HTML line breaks when configuring the Body field.


I have tried the flow configuration likes below, it works fine.


The email format I received is what I formatted in the flow.

3.PNG

 

Hope this could be a reference for you. Please try it on your side and let me know if it will work for you.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
j05e
Level: Power Up

Re: Flow - Email format

I used to make use of Microsoft Flow, to trigger notification email based on "New Email" recevied.

Is it possible to attach the "New email" as attachment?

 

-NJ

WDRC
Level: Powered On

Re: Flow - Email format

That is a great help thanks.

Robin_NZ
Level: Powered On

Re: Flow - Email format

Hi, @v-yamao-msft

 

The HTML line breaks works well for simple text content. Not so much for pictures. 

 

I have some pictures saved in a SharePoint Online site, and using HTML referring to them. The final email comes out without the picture. It shows the frame of the picture and a little red x icon in top left followed by "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link posints to the correct file and location." It's clearly not the case, the files are there, and in the place I have free access to. 

 

Is there a way to generate emails with pictures?

 

Cheers 

Beat
Level 8

Re: Flow - Email format

Unlike text, which is included in the message body, images are just links. While you may have access to the images, the app or the email platform may not. Try with a picture in the DMZ or from Internet, it works. 

Highlighted

Re: Flow - Email format

Can we have the same HTML formatting for approval emails? My workflow has different formatted emails because the limitations of not being able to HTML format on approval emails and just looks a bit unprofessional - would be good if we could format them all as effectively content/detail is the same

evabardun
Level: Power Up

Re: Flow - Email format

The HTML tags are not working for me and showing up in my email.  Help!!

mat_it_guy
Level: Powered On

Re: Flow - Email format

 Is the html option set to yes?

Wozza
Level: Powered On

Re: Flow - Email format

How do I turn off html - where does that option show up in Flow? I have not got Outlook as an action. The approval sends the message...I'm confused.

 

Any help would be greatly appreciated.

 

Warren

Helpful resources

Announcements
firstImage

Microsoft Business Applications Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

firstImage

Watch Sessions On Demand!

Continue your learning in our online communities.

Power Platform 2019 Release Wave 2 Plan

Power Platform 2019 Release Wave 2 Plan

Features releasing from October 2019 through March 2020

thirdimage

Flow Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Flow Community Video Gallery!

Users Online
Currently online: 250 members 4,743 guests
Please welcome our newest community members: