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Super User
Super User

Problems when trying to Mark an email as read

Hi all

I have recently added a final step in a complex flow whose trigger is "Office 365-When a new email arrives". The original flow has been working properly for months.

 

This new final step is "Mark an email as read", I have added it when the last condition branch succeeds.

When executing it, everytime such condition branch succeeeds, I have realised the updated flow constantly fails:

 

Action 'Mark New Project as read' failed

Error from token exchange: Connection europe-001/logicflows/8fc4551b-7dd6-4d3f-81af-2dc479c4ee59@https://europe-001.azure-apim.net/ is not allowed to access connection europe-001/office365/shared-office365-8bba1026-a874-4ce0-9025-6d5ab1b52760

 

The inbound emails are sent directly to my corporate email address, they are neither forwarded from an Office 365 groups email address nor from a Shared email account

 

Any suggestions?

MarkRead.png





If anybody solved your question, remember to mark its post as a solution!

Proud to be a Flownaut!





1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: Problems when trying to Mark an email as read

Problem solved! I had two different connections, even though both of them had the same Office 365 email account, I must ensure to select the same connection ni both the trigger and the action block. Once I selected the same connection, the flow execution works as initially expected





If anybody solved your question, remember to mark its post as a solution!

Proud to be a Flownaut!





View solution in original post

1 REPLY 1
Super User
Super User

Re: Problems when trying to Mark an email as read

Problem solved! I had two different connections, even though both of them had the same Office 365 email account, I must ensure to select the same connection ni both the trigger and the action block. Once I selected the same connection, the flow execution works as initially expected





If anybody solved your question, remember to mark its post as a solution!

Proud to be a Flownaut!





View solution in original post

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