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Frequent Visitor

403 error on shared mailbox flow - all permissions are correct

 (orders@)This was working but now I am getting 403 errors saying that I'm not authorized to send from this maibox, yet as you can see in the images I (mike@) am. Can somebody please help with this?

Image 9.jpg

 

Here are the admin settings for this shared maibox: orders@

Image 004.jpgImage 005.jpg

 

I cannot see anything wrong with this whatsoever.  Thanks

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yes all those had been checked. The problem whas somewhere else. I don't know where but I changed the flow entirely and it seems to be working now throughout the group. Thanks

View solution in original post

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Community Support
Community Support

Hi @Blueman125 ,

 

Are you want to send an email on behalf of the shared mailbox?

 

I have made a test on my side and it works on my side to send an email on behalf of the shared mailbox.

 

Please check the permission with the Customize permissions botton on the screenshot below and make sure your account have the Read and manage and Send as permissions:

1.png2.png

 

Please let me know if your problem could be solved.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

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yes all those had been checked. The problem whas somewhere else. I don't know where but I changed the flow entirely and it seems to be working now throughout the group. Thanks

View solution in original post

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