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agent3154
Level: Powered On

Actionable Message From Flow Working on Outlook Web But Not On Outlook 2016

Hi, Form, 

     I am using Flow approval workflow. The approval message will be sent when a new sharepoint item is added. The sharepoint item contains two single line plain text, and one choice column. 

     The actionable message works fine on the outlook web verison, but not on outlook 2016 for mac (Only shows Modern View) .

I researched this issue and it seems that it has something to do with the sharepoint column data type. Is there a workaround for this? Any clarification or workaround will be greatly appreciate!

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Actionable Message From Flow Working on Outlook Web But Not On Outlook 2016

Hi @agent3154,

 

I have made a test on my side (test it in Outlook 2016 client of Windows OS) and don't have the issue that mentioned.

 

Currently, the Actionable Message is not supported in Outlook 2016 for mac. More details about Outlook version requirements for actionable message, please check the following article:

Outlook version requirements for Actionable Message

 

If you would like this feature to be achieved in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support Team
Community Support Team

Re: Actionable Message From Flow Working on Outlook Web But Not On Outlook 2016

Hi @agent3154,

 

I have made a test on my side (test it in Outlook 2016 client of Windows OS) and don't have the issue that mentioned.

 

Currently, the Actionable Message is not supported in Outlook 2016 for mac. More details about Outlook version requirements for actionable message, please check the following article:

Outlook version requirements for Actionable Message

 

If you would like this feature to be achieved in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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