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Bhanu2023
Responsive Resident
Responsive Resident

Adaptive card issue

Hi , trying to use Microsoft adaptive card in outlook email . Use case is like this —-> Approval request Email - with a Adaptive card (option 1 - User 1 , option 2 - User 2 , option 3 -User 3 ) .  So in outlook email user  can choose an option . How to create it by power automate? @trice602 @FLMike 

6 ACCEPTED SOLUTIONS

Accepted Solutions

Have you consider using the 'Send Email with Options' connector? It's a pretty easy setup and doesn't require designing cards. https://learn.microsoft.com/en-us/connectors/office365/#send-email-with-options

 

That being said, if you still want to use ACs you can go to https://adaptivecards.io/designer and use the drag and drop designer to come up with some pretty good options. The site has some good documentation and examples to draw on as inspiration.

View solution in original post

@bikeknife   - do you have any sample solution for above issue . I can follow the step by step if you have 

View solution in original post

Hi @Bhanu2023 

 

You may refer the below link for step-by-step instructions:

Create flows that post adaptive cards to Microsoft Teams - Power Automate | Microsoft Learn

 

Thanks

Thanks
Manish Solanki
View my blog
Linkedin

View solution in original post

Hi @Bhanu2023 ,

 

I will be back from the Microsoft Power Platform conference Sunday but here's the recommended option I use - Send Email with Options.  It's a little more plain but functional and effective.

 

In this example, I have sending out an email to many vendors and it is a job that is first-accept wins.  There are three options, ETA (estimated time of arrival 1 hour, ETA 1.5 hours, and ETA 2 hours).  When one of the vendors push one of the buttons, they are actions to do the next steps, such as run an RPA flow, update a SP List, etc, etc.

 

Here's the flow example and email.

 

trice602_1-1696485486404.png

trice602_2-1696485526626.png

 

 

When one of your recipients clicks one of the buttons, they see this message.  If another recipient selects one after, it will say this message has been closed and it is no longer available.

 

trice602_3-1696485623187.png

 

 

trice602_4-1696485646696.png

 

 

trice602_5-1696485689758.png

 

Send email with options configuration action.  Note the buttons are highlighted in yellow below and are completely customizable. 

 

trice602_7-1696485809821.png

 

trice602_8-1696485863434.png

 

 

That said, you can use an adaptive card also but require a little more setup and configuration.  I am going to have an adaptive card sample next week also.  Please see this reference:  Adaptive Cards.

 

My recommendation is to experience with Send email with Options as your first option and consider Adaptive Cards as your second choice (if you haven't explored Send email with Options yet).

 

 

 

If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

View solution in original post

Hi @Bhanu2023 ,

 

Here's the switch case option if you have more than 2 buttons in your email.  There's a default case as well.  In my example I have 3 buttons in my email and under each case I can have a series of related actions based on the selection.

 

trice602_1-1696601918259.png

 

If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

View solution in original post

10 REPLIES 10

Have you consider using the 'Send Email with Options' connector? It's a pretty easy setup and doesn't require designing cards. https://learn.microsoft.com/en-us/connectors/office365/#send-email-with-options

 

That being said, if you still want to use ACs you can go to https://adaptivecards.io/designer and use the drag and drop designer to come up with some pretty good options. The site has some good documentation and examples to draw on as inspiration.

@bikeknife   - do you have any sample solution for above issue . I can follow the step by step if you have 

Hi @Bhanu2023 

 

You may refer the below link for step-by-step instructions:

Create flows that post adaptive cards to Microsoft Teams - Power Automate | Microsoft Learn

 

Thanks

Thanks
Manish Solanki
View my blog
Linkedin

Hi @Bhanu2023 ,

 

I will be back from the Microsoft Power Platform conference Sunday but here's the recommended option I use - Send Email with Options.  It's a little more plain but functional and effective.

 

In this example, I have sending out an email to many vendors and it is a job that is first-accept wins.  There are three options, ETA (estimated time of arrival 1 hour, ETA 1.5 hours, and ETA 2 hours).  When one of the vendors push one of the buttons, they are actions to do the next steps, such as run an RPA flow, update a SP List, etc, etc.

 

Here's the flow example and email.

 

trice602_1-1696485486404.png

trice602_2-1696485526626.png

 

 

When one of your recipients clicks one of the buttons, they see this message.  If another recipient selects one after, it will say this message has been closed and it is no longer available.

 

trice602_3-1696485623187.png

 

 

trice602_4-1696485646696.png

 

 

trice602_5-1696485689758.png

 

Send email with options configuration action.  Note the buttons are highlighted in yellow below and are completely customizable. 

 

trice602_7-1696485809821.png

 

trice602_8-1696485863434.png

 

 

That said, you can use an adaptive card also but require a little more setup and configuration.  I am going to have an adaptive card sample next week also.  Please see this reference:  Adaptive Cards.

 

My recommendation is to experience with Send email with Options as your first option and consider Adaptive Cards as your second choice (if you haven't explored Send email with Options yet).

 

 

 

If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

@trice602 - Thanks for helping . I am able to use the option email. How can I pull  the result from outlook email response and get it added to Sharepoint ? 

Hi @Bhanu2023 ,

 

I will provide an example flow tonight if someone else doesn't beat me to it today.  

 

 

If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn
Bhanu2023
Responsive Resident
Responsive Resident

@trice602 - do you got a chance to check ? Please post If possible 

Hi @Bhanu2023 ,

 

Continuing our discussion here, using Send Email with Options actions, the next action is to add a condition and check what the response was from the recipient. In my example, I am using a condition but if you have more than 2 you can also use a switch case.

 

Here if the user selects the button 'ETA 1 Hour' then do actions on the Yes side, otherwise do actions on the No side.  Again, this condition action works well if you have two buttons; I recommend a switch case if you have more than 2 buttons but I think you can see enough of the flow to understand how to continue processing responses in either case.

 

trice602_0-1696601228504.png

 

 

When I return next week I will do the adaptive card option also.

 

 

If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

Hi @Bhanu2023 ,

 

Here's the switch case option if you have more than 2 buttons in your email.  There's a default case as well.  In my example I have 3 buttons in my email and under each case I can have a series of related actions based on the selection.

 

trice602_1-1696601918259.png

 

If this was helpful: Please mark as a solution Give me a thumbs up Always glad to help, Tom! Connect on LinkedIn

Thanks Tom @trice602  

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