Hi,
Today and yesterday, I am getting approval fails for flows that worked for two months with the following expression:
The request failed. Error code: 'XrmApiRequestFailed'. Error Message: 'Request to XRM API failed with error: 'Message: A record with matching key values already exists.
Code: 0x80040237
Is this a microsoft problem that I should wait out?
Stuart
Hi @Sdjackson
Does this message occur in the "Approve" action or one after that process?
There's somewhere a double insert with the same key happening, so if you could share the Flow it would help to try to debug it.
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Cheers
Manuel
That you for offering to help. Here's a screen shot of the flow. When I resubmit they often work?
Hi @Sdjackson
What is the action that fails? The "Start and wait for approval"?
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Cheers
Manuel
Yes it's the start and wait for approval. I have two that are failing. One that's using dynamic content and one that's using an email address. Both are failing. All my flows without approvals are working fine.
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