Anyone help with this failure expression

[Sdjackson]

Hi,

Today and yesterday, I am getting approval fails for flows that worked for two months with the following expression:

The request failed. Error code: 'XrmApiRequestFailed'. Error Message: 'Request to XRM API failed with error: 'Message: A record with matching key values already exists.
Code: 0x80040237

Is this a microsoft problem that I should wait out?

Stuart

[manuelstgomes]

Hi @Sdjackson 

Does this message occur in the "Approve" action or one after that process?

There's somewhere a double insert with the same key happening, so if you could share the Flow it would help to try to debug it.

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
​
Cheers
Manuel

[Sdjackson]

That you for offering to help.  Here's a screen shot of the flow.  When I resubmit they often work?

[manuelstgomes]

Hi @Sdjackson 

What is the action that fails? The "Start and wait for approval"?

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
​
Cheers
Manuel

[Sdjackson]

Yes it's the start and wait for approval.  I have two that are failing.  One that's using dynamic content and one that's using an email address.  Both are failing.  All my flows without approvals are working fine.