Anyone help with this failure expression

Sdjackson · ‎01-31-2020

Hi,

Today and yesterday, I am getting approval fails for flows that worked for two months with the following expression:

The request failed. Error code: 'XrmApiRequestFailed'. Error Message: 'Request to XRM API failed with error: 'Message: A record with matching key values already exists.
Code: 0x80040237

Is this a microsoft problem that I should wait out?

Stuart

manuelstgomes · ‎01-31-2020

Hi @Sdjackson

Does this message occur in the "Approve" action or one after that process?

There's somewhere a double insert with the same key happening, so if you could share the Flow it would help to try to debug it.

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Manuel

Sdjackson · ‎02-02-2020

That you for offering to help. Here's a screen shot of the flow. When I resubmit they often work?

manuelstgomes · ‎02-03-2020

Hi @Sdjackson

What is the action that fails? The "Start and wait for approval"?

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Cheers
Manuel

Sdjackson · ‎02-03-2020

Yes it's the start and wait for approval. I have two that are failing. One that's using dynamic content and one that's using an email address. Both are failing. All my flows without approvals are working fine.