Approval Flow - Keep sending approval request item if comments have been posted in word document

[VTEC]

Hi All,

Have you experienced to receive many approval items in flow center as I posted some comments using word online before i am going to reject it?

The workflow I setup is using [When a file is created or modified].

Does any workaround to check whether the reviewer has received the approval item and not keep sending the approval email and generate approval item in approval center?

Please advice and assist.

Thanks.

[v-yuazh-msft]

Hi @VTEC,

The function to check if check whether the reviewer has received the approval item and not keep sending the approval email and generate approval item in approval center is not supported in microsoft flow currently.

I afraid that there is no way to achieve your needs in Microsoft Flow currently.

If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

Best regard,

Alice

[VTEC]

Hi Alice,

Thanks for your advice and info. For this case, what's the best practice shall I handle this case?

They would like to click the document link, opening word document using Word Online and following put their comments for word contents. Once done, posting it to SharePoint directly.

Another finding that I find out is SharePoint metadata can't be updated if one of the reviewers still open the document.

The flow will throw error that someone is locking the file. Thus the update file properties transaction can't work. Does it any alternatvie solution to handle this?

Please help.

Thanks.

Rgrds,

VTEC