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buchertn
Regular Visitor

Approval Flow escalation email loop not ending when approvalDone variable is true

See below screen shot of flow. I want the escalation loop to only execute if the approvalDone variable is not true however even if all approvals are done within the escalation email delay period, it still executes the loop and sends out the escalation email one time before ending the flow.

 

buchertn_0-1623445142627.png

 

Thoughts?

1 REPLY 1
chandrashekhar
Advocate V
Advocate V

h1 @buchertn ,

 

1. the do until condition  is set to "approval Done is equal to"  whereas in problem statement you are saying " want the escalation loop to only execute if the approvalDone variable is not true"

2. Also you need to update the approvalDone  variable status inside do until

3. The delay is set for 5 minutes, please verify again.

4. Also instead of using escalation loop parallelly use it  below after all approvals are received.

 

Regards,

Chandrashekhar

 

 

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