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Frequent Visitor

Approval Workflow - Condition Evaluates to False Even When All Approvers are 'Approve'

Good Day,

 

Can someone please help with this situation.

I have a approval workflow set to 'Require All Approvers to Approve'.

However, even when all has approved, the condition still evaluates to 'False'

 

I suspect it is because the 'outcome' of the approval is actually "Approve, Approve, Approve, Approve" instead of just 'Approve'.

Anyone had the same problem?

 

2 REPLIES 2
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Super User II
Super User II

@Ogre 

Hey there.  So, the outcome will be "Approve" if it meets the criteria set.  The Responses will be the "approve" "approve" "reject" and so on, but they are in a different place and will have only one answer per response (with possibly multiple responses per approval).

 

I think you had another thread showing the condition, no?  Can you post that here with the Outcome as the criteria?  Just so we can make sure it's not a syntax thing or something.

 

Thanks!

-Ed

 

 

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@edgonzalesThank you for to replying and sorry I replied so late.

Below are the snips of the flow and their actual values after it ran.

The problem is despite the outcome of the approval all returning 'approve' the condition still evaluates to false. I suspect it's because the actual outcome is 'Approve, Approve, Approve, Approve' instead of just 'Approve'.

 

Approval.pngApproval 2.PNGApproval 3.PNG

 

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