Is it possible to send an approval email to an email address outside the organisation and have them approve or decline the request without having a user account within my organisation?
I have a travel request process but the security assessment team we use is external to the organisation. Their approval is the first of many in a linear process.
I assume that it should be possible to send an approval email to external approvers.
If you are using the “Office 365 Outlook – Send approval email”, you could enter static email addresses of the approvers in the To field, then they will be able to receive the Approval email once the flow is triggered.
Please try it on your side.
Have you had a chance to apply @gstit‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!
Thank you for being an active member of the Flow Community!
Flow Community Manager
Check out the new Process Advisor community forum board!
Check out new user group experience and if you are a leader please create your group
On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks
Check out how to claim yours today!