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Negi1984
Helper I
Helper I

Approval flow sending Rejected & action failed email even after flow Approved

Hi All,

 

I am using Wait for approval flow but even after when I am approving the flow , I am receiving Rejected & Failed emails.

Can anybody help me out what exactly is the issue in my flow. I am attaching snapshot.

 

Flow.JPGFlow issue.JPG 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi ,

 

I am able to find the solution. I have changes the condition criteria from "responses" to "Outcome" and its working fine now. 

View solution in original post

3 REPLIES 3
bibhupanigrahi
Resolver III
Resolver III

Hi @Negi1984 , you mentioned that you are using a 'Wait for approval' flow. The 'Wait for an approval' action is supposed to be used after 'Create an approval' action. Is that how you are using it? If yes, I hope you are not using the two actions inside an 'Apply to Each' loop. Using the 'Create an approval' and 'Wait for an approval' separately is tricky, especially when using inside a loop. If possible, use 'Start and wait for an approval' instead of using those two separate actions. 

Hope this helps. We may be able to help you better if you post screenshots of how the approval actions are set up.

Hi ,

 

My mistake , I have used "Start and wait for an approval" still having same error.

 

 

Hi ,

 

I am able to find the solution. I have changes the condition criteria from "responses" to "Outcome" and its working fine now. 

View solution in original post

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