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Antibes
Frequent Visitor

Approval - `reguested by` change the creator of the approval.

Hello, 

 

Since this is the way it works (as per picture), I can not hide  `approved by` info in the approval request.

 

Is there a way to change, in already created approval flow, the account info that cretated the flow, by replacing with another account ? 

Or do I have to create a new flow under different generic account ?

 

Thanks. 

 

Antibes_1-1615215694995.png

 

 

5 REPLIES 5
efialttes
Community Champion
Community Champion

Hi!

I guess you can create a new connection with the generic account credentials, then edit your current flow and switch from the old connection to the new one.
Good stuff here:
https://docs.microsoft.com/en-us/power-automate/create-team-flows#modify-a-connection

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jinivthakkar
Community Champion
Community Champion

@Antibes its called a service account with a never expiring password, MFA disabled etc. So even if the owner of the flows leaves the organization your flow would continue working.

 

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Hi, @efialttes 

 

I need to change an approval owner/connection (#2) and not to add a new connection (#1).

Otherwise, I am stuck with with the requested by: aperson.who.created.an approval.flow@geegl.com  all the time a new approval mail is sent. (second picture).
2021-03-09_18-32-40.jpg

Spoiler
 

2021-03-09_18-42-54.jpg 

thanks, antibes 

Hi again!
Thanx for your detailed explanation, probably I did not explain myself properly. Please check step 2 on your screenshot. Just below it, there is the option to create a new connection for Approvals. Does it offer you the chance to create a new one and add different credentials? A similar strategy to the one suggested in this thread (please note thead is related to 'Office 365 outlook')

Not in my laptop, unable to test

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Hi @efialttes

I have understood your recomendation, but:

you wrote : Does it offer you the chance to create a new one and add different credentials?
The answer is: no it did not wok for me, it ended up with an error. I gave up o this one since the issue is a common one and there was no clear guidline to solve it.

What I ended up doing was :

1. creating a new account (flow.manager@..
2. Under this new account, created a test flow with an Approval connector inside .
3. Exported the flow from my personal account (.zip)
4. Imported the flow under newely created account and during the import , changed Aproval connector from my personal account to flow.manager one.
5. Then i shared the flow with my personal account , to have it under control from there.

Thanks, Antibes

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