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Kudo Collector
Kudo Collector

Approval response error "An error occurred. Please try again later."

Hello.

 

There has been several reports stating that when responding to an approval request, they receive the an error.  EmailError.PNG

 

Sometimes the user is able to go to the approval dashboard and respond there but this doesnt always work.

 

Does have a reason as to why they may be occurring?

 

Thank you for your time.

3 REPLIES 3
Super User III
Super User III

Hello @Misa 

 

Please note that approvals can only be sent to people inside the same organization as the flow.





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Kudo Collector
Kudo Collector

@Jcook

 

Hi.  Everyone that receives an approval request is in the organization.

Super User III
Super User III

Hi @Misa 

 

How are the users accessing the approval?

 

Outlook App, or OWA?

 

Please try in OWA (office.com) If the Outlook app is the problem, make sure it is up to date.





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If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips, tricks, and guides
FlowAltDelete




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