cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
dioriodavid
Regular Visitor

Approver Not Receiving Email

Hello All and Happy New Year!


I have a workflow that when an item is created on a SharePoint list it triggers an approval email. One of the Approver Recipients is not receiving the approval email but the rest are. We have double checked the spelling and the outlook rules and all seems to be in order. Is this a common error? Are there ways to fix this?

 

Thank you!
David

 

 

1 REPLY 1
Jronash
Solution Supplier
Solution Supplier

If they use Teams, they can add the Power Automate app, open it, and go to approvals.

 

If they have the Power Automate app on their phone, they can view approvals there as well.

 

And if you know your environment ID, they could check here as well:

Have them check their Approvals area in Automate and see if they see the approvals there:

https://us.flow.microsoft.com/manage/environments/[YourEnvironmentID]/approvals/received

Helpful resources

Announcements
MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Users online (1,957)