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Skilled Sharer
Skilled Sharer

Branch action not firing

Hi, I have a parallel branch with 3 options.

 

1. Approve/Reject response

2. Delay action for Reminder emails

3. Email is send to administrator upon time-out after 30 days

 

For some reason the reminder emails associated with branch 2 are not sending.   Wondering if anyone would know why this is.

Thanks.

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1 ACCEPTED SOLUTION

Accepted Solutions

No, it did not. I ended up creating another parallel workflow for escalation.

View solution in original post

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Skilled Sharer
Skilled Sharer

 
Community Support
Community Support

Hi @Brice235i,

 

You couldn't add the parallel branch under the "Start an approval" action, since if the response is made in the "Start an approval" action, you would update the "Status" column in the item, so your Condition 2 would never run.

 

Please take a try to refer to screenshot below to create the flow:

Capture.PNG

Capture.PNG

 

Best regards,

Alice

Unfortunately I am unable to add a parallel branch where you suggest as I have Apply to Each groups and a condition in between.  When I click to add a parallel branch above the 'Start an approval' action I do not have the option for a parallel branch..

 

Capture.PNG

Hi @Brice235i,

 

If that, maybe there is no any way to achieve your requirement with microsoft flow.

 

Best regards,

Alice

@Brice235i:

 

I believe that the Flow that @v-yuazh-msft has suggested should work for you.  For additional help, here is a link to a video that walks you through setting up a similar Flow with a parallel action including an Approval and a reminder email.  You'll find additional videos on approvals and reminder emails here as well.

 

Scott

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Scott

No, it did not. I ended up creating another parallel workflow for escalation.

View solution in original post

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