cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Brice235i
Level 8

Branch action not firing

Hi, I have a parallel branch with 3 options.

 

1. Approve/Reject response

2. Delay action for Reminder emails

3. Email is send to administrator upon time-out after 30 days

 

For some reason the reminder emails associated with branch 2 are not sending.   Wondering if anyone would know why this is.

Thanks.

Capture.PNG

 

1 ACCEPTED SOLUTION

Accepted Solutions
Brice235i
Level 8

Re: Branch action not firing

No, it did not. I ended up creating another parallel workflow for escalation.

View solution in original post

6 REPLIES 6
Brice235i
Level 8

Re: Parallel Branch - add additional branch (more than two)

 
Community Support Team
Community Support Team

Re: Branch action not firing

Hi @Brice235i,

 

You couldn't add the parallel branch under the "Start an approval" action, since if the response is made in the "Start an approval" action, you would update the "Status" column in the item, so your Condition 2 would never run.

 

Please take a try to refer to screenshot below to create the flow:

Capture.PNG

Capture.PNG

 

Best regards,

Alice

Brice235i
Level 8

Re: Branch action not firing

Unfortunately I am unable to add a parallel branch where you suggest as I have Apply to Each groups and a condition in between.  When I click to add a parallel branch above the 'Start an approval' action I do not have the option for a parallel branch..

 

Capture.PNG

Community Support Team
Community Support Team

Re: Branch action not firing

Hi @Brice235i,

 

If that, maybe there is no any way to achieve your requirement with microsoft flow.

 

Best regards,

Alice

Super User
Super User

Re: Branch action not firing

@Brice235i:

 

I believe that the Flow that @v-yuazh-msft has suggested should work for you.  For additional help, here is a link to a video that walks you through setting up a similar Flow with a parallel action including an Approval and a reminder email.  You'll find additional videos on approvals and reminder emails here as well.

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Brice235i
Level 8

Re: Branch action not firing

No, it did not. I ended up creating another parallel workflow for escalation.

View solution in original post

Helpful resources

Announcements
firstImage

Better Together Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

firstImage

Incoming: New and improved badges!

Look out for new contribution recognition badges coming SOON!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Community Summit North America

The top training and networking event across the globe for Microsoft Business Applications

Top Solution Authors
Top Kudoed Authors
Users online (7,996)