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Can I get the @mention token for user to display the user's name instead of their email address?

I am working with custom/complex adaptive cards and I am trying to use the @mention token for a user in the card. After a lot of digging I finally got it to work, but it it displaying the user's email/principle name instead of the Display Name. 


Below is an image of my adaptive card json. The trials in getting the @mention to work in my card meant I had to use a textblock, rather than a RichTextBlock. Also I did not include the section that was mentioned in other posts such as this one; 

specifically the bit referencing this page: 

Adaptive Card Json w/ @mention tokenAdaptive Card Json w/ @mention token




Snip of resulting adaptive card with @mention tokenSnip of resulting adaptive card with @mention token


If you look at the first link I provided (Link ) you can see the resulting adaptive card has the Display Name of the @mention'd person, while in mine it shows the user's email/principal name.


Any help with this?

New Member

I have the very same problem. My mention token turns out to put the userprincipalname and not the display name. Please help! @MicrosoftPowerAutomate

Same issue here mentions only uses email not displayName

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