We have a scenario where employees are submitting leave requests. For a number of reasons, we have a separate approved list which will then populate a manager search field for the employee to select who to route their request to. This is working well and we have email alerts going to the manager when a new request is submitted.
Many of our managers have clerks that would normally take the paper requests and then note the days off on a centralized departmental Calendar. Again, for a number of reasons, we need to allow the users an open text field to note the day(s)/Date(s) they are submitting the request for. For this reason, we cannot automate the population of a centralized calendar, so we will need to conditionally notify the clerks based on the manager the employee submits the request to.
I'm looking for suggestions on how to handle this. We thought of having the managers setup Outlook rules because we are using standard subject lines in the email alerts. This would allow them to create a rule that forwards a copy of the alerts to the clerk. However, we have found rules to sometimes be unreliable and would like to embed the functionality in the app.
Im thinking about creating a flow that essentially assigns a clerk to a manager via a list and using that as a trigger to send notification to the clerk when an employee submits a request to specific manager. I'm not sure this is the best approach as the lists and flows associated with this app are getting more complex and becoming a lot to manage.
looking for ideas.....
