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DrBone
New Member

Connecting to shared mail box

Hi community,

I am strugling to set up connection to our shared mail inbox as it doesnt have password to use. How I should enable connection ?

Regards

2 ACCEPTED SOLUTIONS

Accepted Solutions
Brad_Groux
Community Champion
Community Champion

Just insure that the user connection selected on the shared mailbox steps has permissions to access the Shared Mailbox, example:

SharedMailboxAccountSelection.png

For Shared Mailboxes you have access to:

NOTE: Make sure you are using the (V2) actions, as the others are being deprecated soon

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

View solution in original post

v-bacao-msft
Community Support
Community Support

 

Hi @DrBone ,

 

Currently, MS Flow does not support the use of a Shared mailbox or Group email to create an email connection. The personal account is required here.

In addition, the features related to Shared mailbox available in Flow are the following two:

22.PNG

 

The points to be aware of when configuring are the following two:

  • Need to remove the semicolon after the Mailbox Address.
  • And the account used to configure the connection of the current trigger or action is a member of this Shared mailbox.

Hope it helps.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Brad_Groux
Community Champion
Community Champion

Just insure that the user connection selected on the shared mailbox steps has permissions to access the Shared Mailbox, example:

SharedMailboxAccountSelection.png

For Shared Mailboxes you have access to:

NOTE: Make sure you are using the (V2) actions, as the others are being deprecated soon

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

v-bacao-msft
Community Support
Community Support

 

Hi @DrBone ,

 

Currently, MS Flow does not support the use of a Shared mailbox or Group email to create an email connection. The personal account is required here.

In addition, the features related to Shared mailbox available in Flow are the following two:

22.PNG

 

The points to be aware of when configuring are the following two:

  • Need to remove the semicolon after the Mailbox Address.
  • And the account used to configure the connection of the current trigger or action is a member of this Shared mailbox.

Hope it helps.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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