cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Resolver I
Resolver I

Connection errors when using home network

I am unable to create new flows or modify existing ones when on my home network (Talk Talk) using my company laptop. However, I can access Flow (company 0365) without any issues using my personal laptop. The company laptop has got Zscaler installed so that could be the issue.

 

When I edit an existing flow I get lots of connection errors. All my steps are relabelled "Connections" and simply display "Invalid connection" when I expand them. If I select the "Add new conneciton" option I get something along the following lines:

 

Failed to create connection for connection id '/providers/Microsoft.PowerApps/apis/shared_office365/connections/shared-office365-71EA1DDB-22AD-40F6-8664-D7F1E175E556'. Failed to fetch

 

If I try and create a new flow I get an error page with the following:

 

Time:
Server/Client Correlation ID: 36f593d8-7a25-4d18-a018-731bf2d51fc1
x-ms-client-request-id (Client->Backend Request Header): 08c04453-56fa-43ad-b062-fe86-e9dd2fde
Error: Client request aborted
 
I also can't get to any of the pages in the "Data" section (e.g. Entities, Connections etc.).
2 REPLIES 2
Highlighted
Community Support
Community Support

Re: Connection errors when using home network

Hi @cattre ,

 

This seems to be related to the domain you set up on the company laptop.

 

This seems to involve the Backend service, I am afraid we can't troubleshoot similar problems here, please try to contact support for further assistance:

105.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Resolver I
Resolver I

Re: Connection errors when using home network

Just to update this thread in case it helps anyone else, I finally found someone (in my company IT dept) who was aware of this issue. Apparently it is currently logged with Zscaler but the cause is something to do with anti-spoofing employed by some ISPs (in my case TalkTalk but appears to be affecting others as well).

 

I will provide an update when I hear back but doesn't sound like anyone is taking responsibility to fix currently. Glad to finally have some information though - TalkTalk support had no clue.

Helpful resources

Announcements
firstImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

firstImage

Join the new Power Virtual Agents Community!

We are excited to announce the launch of Power Virtual Agents Community. Check it out now!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

Top Solution Authors
Top Kudoed Authors
Users online (6,297)