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bdelatorre
Advocate I
Advocate I

Convert to PDF Not Working

Hey everyone! I've read a few posts about this and it seems like this action works for some and not others. I'm building a very simple flow and the Convert File continues to fail no matter what changes/modifications I make to my flow. If anyone has an idea of something else to try or why this would not be working please respond.

 

High level details:

Trigger: When a File is created or modified (properties only)

Condition: Title contains 'Delinquent'

If Yes > Get File Properties > Get File Content > Create File in One Drive > Convert File // It succeeds up until this step

 

Convert I.PNG

 

Error Details

Status Code 400 (although I've gotten other kinds of failure codes at this point before)

{
"status": 400,
"message": "Error from Office Service. Url=https://wordcs.osi.office365.us:973/wordca/wordconversionservice.svc/rest/ConvertFileUrl HttpCode=OK cert=subject:E=wwdcsse@microsoft.com, CN=OneDriveToWord-USGov, OU=Office Service Infrastructure, O=Microsoft Corporation, L=Redmond, S=Washington, C=US;thumbprint:57BB4D0C21258BFB985BCAE1D5BBF6AD3281C737 ResponseHeaders=ResponseCode: Failure\r\nErrorCode: WordCantOpenDocument\r\nIsExpectedFailure: True\r\nErrorCategory: BadRequest\r\nServiceID: 20f525d2-d59a-4a55-b7ca-d1202f2518ca\r\nOutputFormat: PDF\r\nServiceRegion: UsGovEast\r\nConversionTime: 515.5574\r\nSourceFileDownloadTimeInMs: 468.7926\r\nDate: Mon, 27 Jan 2020 14:45:13 GMT\r\nServer: Microsoft-IIS/8.5\r\nX-Powered-By: ASP.NET\r\n",
"source": "api.connectorp.svc.ms"
}
 
20 REPLIES 20

Hello @Augeas ,

I get the same error.
Did you find a solution? Sometimes it works, sometimes it does not.
Can someone help?
Thank you.

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