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Convert word to PDF font issue

Hi team,

 

I am able to convert a word to pdf using Microsoft flows but the font is loosing in the PDF. any help is really appreciated.

7 REPLIES 7
Super User III
Super User III

Hey @Awad ,

 

What Power Automate Converter are you using? Does your Word Document have custom font? 

 

@CFernandes ,

I am using the Metric Light, Metric Medium, Metric Bold Fonts. I hope these are the default fonts that comes with the Word Document 

Hi @Awad I am afraid the fonts(Metric Light, Metric Medium, Metric Bold Fonts) are not default Fonts available in word, you can find the list below.

 

https://support.microsoft.com/en-us/office/fonts-that-are-installed-with-microsoft-office-2013-produ...

 

Changing to a Font available in Word Application should resolve you problem.

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

@CFernandes , thanks for your response but the manual conversion from word to pdf works and so the end users expect the Microsoft flows to work the same way.  If this is a limitation than Microsoft must improve its  'Convert to PDF' Action in flows

@Awad Which Converter are you using can you please share the screenshot?

@CFernandes 

 

I am creating a word Doc (Font Exists), Converting to PDF and creating pdf file in OneDrive (Font Changed). 

Awad_0-1597832627086.png

 

At the moment, user generated pdf using the manual save as pdf option

 

Awad_1-1597832886381.png

 

 

@Awad I see you already had a look at the thread https://powerusers.microsoft.com/t5/I-Found-A-Bug/OneDrive-convert-to-PDF-is-losing-embedded-Fonts/t... 

 

and I find no solution. 

 

Please vote for the idea https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Convert-Words-to-PDF-Missing-Fonts/idi-p/34...

 

If fonts are important to you then you may want to contact third party http://www.muhimbi-online.com/Home I am sure they will accommodate your request.

 

 

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