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pradeepannaiah
New Member

Creating an workitem in Azure DevOps via email and updating the same work item when email is being replied

Hi All,  

 

I have designed a flow to create an Azure DevOps work item when an email is being to sent to particular mail id and with relevant subject - > it works fine 

 

Having issues: 

When i use Reply to email(v3) to send the work item id created to recipient it keeps looping though i have a condition when subject is Re or RE to update however i can see new work item being created. 

 

pradeepannaiah_0-1663813744108.png

 

Can you help on how can i update the same work item when someone replies to the email. 

 

1 REPLY 1
SudeepGhatakNZ
Resident Rockstar
Resident Rockstar

Can you display the Subject value in a compose action and see why it is not obeying the condition rule?

BTW, In your condition, should you not use Starts with instead of contains?

If my suggestion helped you, please give it a Thumbs up and mark it as a Solution so that it can benefit others in the community.

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