Showing results for 
Search instead for 
Did you mean: 
Not applicable

Custom Connector Works In Testing, Doesn't Work In Workflow


successful test with custom connectorsuccessful test with custom connector

Using the Custom Connector's Test Function inside the edit will give me a successful 200 response with the correct data.

Implementing the Custom Connector inside a workflow fails with a generic Internal Server Error issue after about 10-15 minutes of retry.


This is a critical component for our development department. Your help is very much appreciated.




Hi @Anonymous is the connector actually making contact with the service on the other end? Are there any errors being thrown from the service which may help to isolate the issue?


Also, when executing the action from your automation, are you entering the details in manually or taking from dynamic content?

Not applicable

@MattWeston365 thanks for the response.

When sending it from the Test settings, we get appropriate logs on our side to validate it's good. When sending from an automate workflow (either manual or dynamic content) we can see that it hits our side but something is different in the fact that it doesn't return or give much more logs. My initial thought was that it was sending a different token, but I've verified its the same token both on test and implementation. My new theory is that has different headers between test/implementation? We're hitting another service that doesn't give us more details into than that.

It's just really strange to me that the test doesn't work like the implementation. Isn't that kinda the point of the test? We are going thru a gateway, but still to my point that the test works (same gateway) but implementation fails is a bit confusing to grasp.

Yes that is strange that you're seeing differences between the two methods of testing your connector, I'll admit I've never had an issue with different behaviours. Out of interest, are you using the same connection for both your connectors (in test) and also from your automation?


How much control do you have over the destination service? Are you able to build any further logging into it to aid with debugging?

Not applicable

Yeah, we are using the exact same connector. It is very odd. We don't have any additional logging that we can do against the end point (need to triple check this). I'm wondering if its the headers coming out of automate vs test-automate. Is there any way to see what both are sending?

Will also verify we have no more logging we can add in the meantime.

Not applicable

We can't see the inbound requests. Is there a way to see outbound request from these two sources? Would any sniffing/monitoring tool help me achieve this?

Not applicable

We have an open ticket with MFST on this issue. We were able to share screen and they are now aware of the issue and are looking into it.

New Member

Hi Mark, 

We are facing the exact issue was this solved by any chance?





Not applicable



Yes, we were able to solve this a few days ago.


If you force headers in the Request Definition (See DEFINITION tab while creating connector) -> Import From Sample ->  Headers. 


Add Content-Type and Accept in the custom headers section. It seems the test definition's headers are created inside the browser and the actual Power Automate Flow implementation will use your swagger definition. 

Once we added Accept - application/json inside our implementation it worked immediately as expected.


Hope this helps,


Hi @Anonymous


Thanks for the feedback I have tried as suggested and and added. Content-Type and Accept

Both adding "application/json; charset utf-8" or just "application/json"


But still I get the error. When I test from the connector it works 100% as expected... 


See below for detail... Any other help would be greatly appreciated.





Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

MPA Licensing.jpg

Ask your licensing questions at the Power Automate AMA!

Join Priya Kodukula and the licensing team, super users and MVPs to find answers to your questions on Power Automate licensing.

Users online (2,555)