Delay in triggering flow

[PrashantKumbhar]

I am running flow when new item gets added to SharePoint Online. Flow is very simple to send an email to user.

Problem - We are observing that flow instances are initiating very slowly on events. E.g. when SharePoint event occurs then after approx. 5-9 minutes flow instances are running. This is happening intermittently. Any solutions or recommendations?

Thanks in advance!

[v-yamao-msft · Accepted solution]

Hi @PrashantKumbhar,

Which plan are you using? The maximum flow frequency for Plan 2 is 1 minute, however, if you are using Free plan, it will be 15 minutes. And if it is Flow for Office 365 and Flow for Dynamics 365, it will be 5 minutes.

Please check this doc on Pricing for more details, and check which plan are you using:

https://flow.microsoft.com/en-us/pricing/

Best regards,

Mabel Mao

[PrashantKumbhar]

We are using flow for Office 365. As mentioned in first post we are triggering flow from SharePoint Online.

[v-yamao-msft]

Hi @PrashantKumbhar,

Thanks for updating.

The maximum frequency of Flow for Office 365 is 5 minute.

Please also make sure the Networking works smoothly on your side.

Best regards,

Mabel Mao

[PrashantKumbhar]

Thank you for your responses. We are planning to get Plan 2 for flow to avoid delay...

[bolin-stratus]

Mabel - Can you please clarify Microsoft's "per user" pricing?  Is that per user that has permissions to run a flow? 

[azeesdinu]

Hi Mabel Mao,

I'm using Office 365 plan. I hope MS recently changes the licensing. Still delay will be there (5 mints) for Officce 365 plan? 

[Morghan]

Hi @v-yamao-msft  - I don't see from that link where to see what Pla we are using. I am having a similar issue, time delays vastly vary from 1 - 20 mins. delay before the flow is triggered.