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PrashantKumbhar
New Member

Delay in triggering flow

I am running flow when new item gets added to SharePoint Online. Flow is very simple to send an email to user.

 

Problem - We are observing that flow instances are initiating very slowly on events. E.g. when SharePoint event occurs then after approx. 5-9 minutes flow instances are running. This is happening intermittently. Any solutions or recommendations?

 

Thanks in advance!

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v-yamao-msft
Community Support
Community Support

Hi @PrashantKumbhar,

 

Which plan are you using? The maximum flow frequency for Plan 2 is 1 minute, however, if you are using Free plan, it will be 15 minutes. And if it is Flow for Office 365 and Flow for Dynamics 365, it will be 5 minutes.

 

Please check this doc on Pricing for more details, and check which plan are you using:

https://flow.microsoft.com/en-us/pricing/

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

9 REPLIES 9
v-yamao-msft
Community Support
Community Support

Hi @PrashantKumbhar,

 

Which plan are you using? The maximum flow frequency for Plan 2 is 1 minute, however, if you are using Free plan, it will be 15 minutes. And if it is Flow for Office 365 and Flow for Dynamics 365, it will be 5 minutes.

 

Please check this doc on Pricing for more details, and check which plan are you using:

https://flow.microsoft.com/en-us/pricing/

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

We are using flow for Office 365. As mentioned in first post we are triggering flow from SharePoint Online.

Hi @PrashantKumbhar,

 

Thanks for updating.

 

The maximum frequency of Flow for Office 365 is 5 minute.

 

Please also make sure the Networking works smoothly on your side.

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you for your responses. We are planning to get Plan 2 for flow to avoid delay...

 

 

Mabel - Can you please clarify Microsoft's "per user" pricing?  Is that per user that has permissions to run a flow? 

Hi Mabel Mao,

I'm using Office 365 plan. I hope MS recently changes the licensing. Still delay will be there (5 mints) for Officce 365 plan? 

Hi @v-yamao-msft  - I don't see from that link where to see what Pla we are using. I am having a similar issue, time delays vastly vary from 1 - 20 mins. delay before the flow is triggered. 

slowflow
New Member

Hi @v-yamao-msft 

 

I am running Power Automate, with flows which trigger once a SharePoint embedded Form is Submitted.

These were working without fail up until this week - with instant triggering which created an item in a SharePoint list and sent an email notification.

I am now experiencing trigger delays in excess of 6 HOURS on all of my flows.

I have an Office 365 Business Premium plan.

Can you offer any advice?  Thanks for any further responses/help.

This might provide some insight on the trigger frequency

https://ashiqf.com/2020/05/30/automated-trigger-recurrence-frequency-power-automate/

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