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danny69
Frequent Visitor

Edit "from" Email configuration in Activated power automate

Hi All,

 

Need help in configuring email in powerautomate. There is one on-trigger request which is configured every 6hours and when it is triggered an email is going to recipient from only one user(There are 1000's of emails going from that user only which is the problem), here we want to configure two or more users and also one D-L, is there any possibility for changing this. Where should we change this configuration.

 

I tried changing From (Sender) but it is not working as expected, it is retrigerring email to me which should not be.

 

TIA

4 REPLIES 4
eric-cheng
Solution Sage
Solution Sage

Hi @danny69 ,

 

Just to clarify, you have a flow that sends an email.  The connection is setup as a user and now all the emails are being sent as that user and you want to split this up across multiple users?

 

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Hi @eric-cheng Yes we want to send with multiple users in From(split this up across multiple users), so they can contact multiple people for that work instead of contacting one person for 1000 emails.

danny69
Frequent Visitor

@eric-cheng can you help me further here.

eric-cheng
Solution Sage
Solution Sage

Hi @danny69 ,

 

There are a few ways you can achieve this or something similar:

 

1) Set the From (sender) field - there is some setup and permissions required for this to work.  Please refer here.

2) Switch email to go from a service account and add each user as a CC instead - though you risk recipient not replying to all

3) Setup a shared mailbox and use rules and grant relevant people to the mailbox  extra overhead

 

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