cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
tianaranjo
Level 8

Email with Options - Multi-person select

Greetings,

I initially created a flow that will send an email to multi recipients.  The recipients come from a SP list, multi-person people column.  This works fine if it is a a basic Send an Email connector.  However, I require approvals so I changed from Send an Email to Send email with options. 

For some reason, the email will now is sent ONLY to the first Approver entered in the SP list.  After that run, the flow continues to run, to the point where I have to cancel because it exceeds 10 min, never getting past the first person.  

Any thoughts on why this might be happening.  I cannot provide an error because it runs without erroring out.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Email with Options - Multi-person select

Hi @tianaranjo,

 

I have made a test on my side and the issue is confirmed on my side.

 

Please refer to steps below to turn on the Concurrency Control:

Capture.PNG

Capture.PNG

 

The flow would run successfully as below if all person have reply with options:

Capture.PNG

 

 

Best regards,

Alice

View solution in original post

4 REPLIES 4
Super User
Super User

Re: Email with Options - Multi-person select

Can you post a screen shot of your Flow?

 

Have you considered using an Approval action rather than a Send Email with Options action?

 

Scott

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
tianaranjo
Level 8

Re: Email with Options - Multi-person select

@ScottShearer Thank you for your reply. I am attempting with both options, Approval/Send email with options.  For my scenario, there are pros and cons to both that I am considering.  

 

Option 1 - Sends email to All in the from the Approvers multi-person select column of SharePoint:

This emails All from the SP list column.

 

Optf1_Email_NoApproval.png

 

 

 

Option 2 - Sends Email with Options to only the first person from the Approvers multi-person select column of SharePoint:

Optf2_Email_WithOptions.png

 

Option 3 - Sends Approval to only the first person from the Approvers multi-person select column of SharePoint:

Optf3_ApprovalConnector.png

Community Support Team
Community Support Team

Re: Email with Options - Multi-person select

Hi @tianaranjo,

 

I have made a test on my side and the issue is confirmed on my side.

 

Please refer to steps below to turn on the Concurrency Control:

Capture.PNG

Capture.PNG

 

The flow would run successfully as below if all person have reply with options:

Capture.PNG

 

 

Best regards,

Alice

View solution in original post

tianaranjo
Level 8

Re: Email with Options - Multi-person select

Excellent; thank you!

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors (Last 30 Days)
Users online (5,126)