cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
AngryBatVoice
Kudo Collector
Kudo Collector

Error responding to Flow Approval in Outlook

Hello,

 

I have an Approval Flow with an issue.  When the approver receives the email notification of the Approval Request, when they try to approve the request from within the email in Outlook or Outlook Mobile on iOS, they get a message that says "An error occurred. Try again later."  This is on a Flow that has been working flawlessly prior to this week.

 

If they go into Flow and approve the request there, it works.  The error message doesn't really give much to go on, and there are no errors logged on the Flow side of things.  Does anyone have any ideas on where to start with this?

115 REPLIES 115

Yes, same here

SPDaniel
Advocate II
Advocate II

We are also getting this error with Version 1906, for a couple of days now. 

 

It works from the OWA and from the Flows page but not from the Outlook client. 

 

Any hints?

Same problem here.

Anonymous
Not applicable

Microsoft confirmed there is a problem but provided no other useful info.  We took an inventory of our Executive's versions of Outlook and it appears to have hit those on V 1906.  I had turned off our flow jobs and we implemented an manual workaround.  However, after reading about the web Outlook version we tried this with an executive who couldn't approve an email and it worked.  It will be painful to visit out executives and train them with this option, but it's probably better than our manual workaround.  After last December's Outlook issue with links not working I'm not sure we will have management's support to continue development of Flow jobs in SharePoint.  This was a significant step back for us.

SPDaniel
Advocate II
Advocate II

I opened a ticket with Microsoft and they confirmed that this is a product error that was introduced with 1906. 

 

They also gave us reassurances that this will be fixed until the 20th of July. 

 

There are a couple of workarounds: 

 

- in outlook - click on show original message and then press on approve / reject there (this will redirect you to the approval page in the browser)

- use webmail where it seems to work 

 

Lets see what happens - keeping fingeres crossed. 

Faro
Advocate I
Advocate I

Hope this issue will be fixed soon.

This impact quite alots to our system at the moment ...

mandy2018
Advocate I
Advocate I

Same problem happened to my customer. 

mandy2018
Advocate I
Advocate I

Another finding which can replicate the problem.
When using Outlook desktop version 1906, login as another account, do approve in the approval email, error message shown "Error ocurred. Please try again later."

While using the same Outlook desktop application, login as myself, do approve in the approval email, the result is success.

Anonymous
Not applicable

Well, mandy2018's posting doesn't make me smile.  I couldn't figure out the pattern either.  I would add though that for a given user on the same Outlook version, every single approval email fails.  Don't know what's really behind this.  We managed to freeze a few approvers at 1905 or earlier, and they're doing fine.

I think that this probably is an Outlook client issue, since a similar issue is happening with Sharepoint access request approvals.

BlueICE
New Member

I realize that after I upgraded from windows 7 to windows 10 the inablity to approve/reject in the outlook desktop version began.

hasannumanoglu
Advocate I
Advocate I

Fix date is coming I guess, waiting for it... We do not have any chance to downgrade management computers, our project deadline over and waiting for the solution day. Let's hope...

They actually pushed out the fix date.

 

"I’m writing to update you with the latest information regarding the fix deployment.

 

Fix was expected to deploy by 20th July however, there has been a change in deployment and should be in Production after 29th July."

Faro
Advocate I
Advocate I

This delay our process implementation quite alot, our Management team is going to be out of patient.

And does anybody know why this issue is marked as solved anyway?

Someone from Microsoft marked the post saying a fix was coming as the solution.  ūü§£

 

I didn't realize I could unmark the post, I've done that now, because, yeah, solutions usually mean the problem is solved. 

Anonymous
Not applicable

What post or forum are yall getting these updates from? I'm looking all over the Flow community for some OP regarding this... I need a link to where Microsoft is disseminating this information... I have a business critical solution impacted by this issue and my stakeholders were expecting an answer today.

Anonymous
Not applicable

I opened a ticket on this issue some time back.  On 7/4 I received an email saying the solution would be deployed by the 3rd week of July, from the 15th to the 20th.  I have not heard anything since, and those dates have passed.  We have a sophisticated series of flows in place to approve big projects by sr. management, but with this second Outlook bug disrupting approvals I'm not sure we'll be allowed to develop future flow jobs.  This greatly hurt our credibility.

Anonymous
Not applicable

MichaelH is your ticket still open and are you receiving updates from Microsoft? If so, do you think I could exchange contact information with you and remain updated through you? I'm also in a similar situation as you.

DotMatrix
Frequent Visitor

I am still expereicing the same issue. I was hoping MS would have resolved this issue by now......

flow.jpg

What was the first bug?

Helpful resources

Announcements

Power Platform Connections Ep 15 | L. Baybutt | Thursday, 1 June 2023

Episode Fifteen of Power Platform Connections sees David Warner and Hugo Bernier talk to Microsoft MVP Lewis Baybutt aka Low Code Lewis, alongside the latest news and community blogs.¬†¬† Use the hashtag¬†#PowerPlatformConnects¬†on social media for a chance to have your work featured on the show.¬† ¬† ¬† ¬† Action requested:¬†Feel free to provide feedback on how we can make our community more inclusive and diverse.¬† This episode premiers live on our YouTube at¬†12pm PST¬†on¬†Thursday 1st¬†June 2023.¬† Video series available at¬†Power Platform Community YouTube channel.¬† ¬† Upcoming events:¬† European Power Platform conference¬†‚Äď Jun. 20-22nd - Dublin¬†Microsoft Power Platform Conference¬†‚Äď Oct. 3-5th¬†- Las Vegas¬† Join our Communities:¬† Power Apps Community¬†Power Automate Community¬†Power Virtual Agents Community¬†Power Pages Community¬† If you‚Äôd like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.¬† Action requested:¬†Feel free to provide feedback on how we can make our community more inclusive and diverse.¬† This episode premiers live on our YouTube at¬†12pm PST¬†on¬†Thursday 1st¬†June 2023.¬† Video series available at¬†Power Platform Community YouTube channel.¬† ¬† Upcoming events:¬† European Power Platform conference¬†‚Äď Jun. 20-22nd - Dublin¬†Microsoft Power Platform Conference¬†‚Äď Oct. 3-5th¬†- Las Vegas¬† Join our Communities:¬† Power Apps Community¬†Power Automate Community¬†Power Virtual Agents Community¬†Power Pages Community¬† If you‚Äôd like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.¬†

May 2023 Community Newsletter and Upcoming Events

Welcome to our¬†May 2023 Community Newsletter, where we'll be highlighting the latest news, releases, upcoming events, and the great work of our members inside the Biz Apps communities. If you're new to this LinkedIn group, be sure to subscribe here in the News & Announcements to stay up to date with the latest news from our ever-growing membership network who¬†"changed the way they thought about code". ¬† ¬† ¬† ¬† LATEST NEWS "Mondays at Microsoft"¬†LIVE on LinkedIn - 8am PST - Monday 15th May¬† - Grab your Monday morning coffee and come join Principal Program Managers¬†Heather Cook¬†and¬†Karuana Gatimu¬†for the premiere episode of¬†"Mondays at Microsoft"! This show will kick off the launch of the new¬†Microsoft Community¬†LinkedIn channel and cover a whole host of hot topics from across the¬†#PowerPlatform,¬†#ModernWork,¬†#Dynamics365,¬†#AI, and everything in-between. Just¬†click the image below¬†to register and come join the team LIVE on Monday 15th May 2023 at 8am PST. Hope to see you there! ¬† ¬† Executive Keynote | Microsoft Customer Success Day CVP for Business Applications & Platform,¬†Charles Lamanna, shares the latest¬†#BusinessApplications¬†product enhancements and updates to help customers achieve their business outcomes. ¬† ¬† ¬† ¬† S01E13 Power Platform Connections - 12pm PST - Thursday 11th May Episode Thirteen of Power Platform Connections sees¬†Hugo Bernier¬†take a deep dive into the mind of co-host¬†David Warner II, alongside the reviewing the great work of¬†Dennis Goedegebuure,¬†Keith Atherton,¬†Michael Megel,¬†Cat Schneider, and more. Click below to subscribe and get notified, with David and Hugo¬†LIVE¬†in the YouTube chat from 12pm PST. And use the hashtag¬†#PowerPlatformConnects¬†on social media for a chance to have your work featured on the show. ¬† ¬† ¬† ¬† UPCOMING EVENTS ¬† European Power Platform Conference - early bird ticket sale ends! The¬†European Power Platform Conference¬†early bird ticket sale ends on Friday 12th May 2023! #EPPC23¬†brings together the Microsoft¬†Power Platform¬†Communities for three days of unrivaled days in-person learning, connections and inspiration, featuring three inspirational keynotes, six expert full-day tutorials, and over eighty-five specialist sessions, with guest speakers including¬†April Dunnam,¬†Dona Sarkar,¬†Ilya Fainberg,¬†Janet Robb,¬†Daniel Laskewitz,¬†Rui Santos,¬†Jens Christian Schr√łder,¬†Marco Rocca, and many more. Deep dive into the latest product advancements as you hear from some of the brightest minds in the¬†#PowerApps¬†space. Click here to book your ticket today and save!¬† ¬† ¬† DynamicMinds Conference - Slovenia - 22-24th May 2023 It's not long now until the¬†DynamicsMinds¬†Conference, which takes place in¬†Slovenia on 22nd - 24th May, 2023¬†- where brilliant minds meet, mingle & share! This great¬†Power Platform¬†and¬†Dynamics 365¬†Conference features a whole host of amazing speakers, including the likes of¬†Georg Glantschnig,¬†Dona Sarkar,¬†Tommy Skaue,¬†Monique Hayward,¬†Aleksandar Totovic,¬†Rachel Profitt,¬†Aur√©lien CLERE,¬†Ana In√©s Urrutia de Souza,¬†Luca Pellegrini,¬†Bostjan Golob,¬†Shannon Mullins,¬†Elena Baeva,¬†Ivan Ficko,¬†Guro Faller,¬†Vivian Voss,¬†Andrew Bibby,¬†Tricia Sinclair,¬†Roger Gilchrist,¬†Sara Lagerquist,¬†Steve Mordue, and many more. Click here: DynamicsMinds Conference for more info on what is sure an amazing community conference covering all aspects of¬†Power Platform¬†and beyond.¬† ¬† Days of Knowledge Conference in Denmark - 1-2nd June 2023 Check out 'Days of Knowledge', a¬†Directions 4 Partners¬†conference on¬†1st-2nd June in Odense, Denmark, which focuses on educating employees, sharing knowledge and upgrading Business Central professionals. This fantastic two-day conference offers a combination of training sessions and workshops - all with Business Central and related products as the main topic. There's a great list of industry experts sharing their knowledge, including¬†Iona V.,¬†Bert Verbeek,¬†Liza Juhlin,¬†Douglas Rom√£o,¬†Carolina Edvinsson,¬†Kim Dalsgaard Christensen,¬†Inga Sartauskaite,¬†Peik Bech-Andersen,¬†Shannon Mullins,¬†James Crowter,¬†Mona Borksted Nielsen,¬†Renato Fajdiga,¬†Vivian Voss,¬†Sven Noomen,¬†Paulien Buskens,¬†Andri M√°r Helgason,¬†Kayleen Hannigan,¬†Freddy Kristiansen,¬†Signe Agerbo,¬†Luc van Vugt, and many more. If you want to meet industry experts, gain an advantage in the SMB-market, and acquire new knowledge about Microsoft Dynamics Business Central, click here¬†Days of Knowledge Conference in Denmark to buy your ticket today! ¬† COMMUNITY HIGHLIGHTS Check out our top Super and Community Users reaching new levels!¬†These hardworking members are posting, answering questions, kudos, and providing top solutions in their communities. ¬† Power Apps:¬† Super Users:¬†@WarrenBelz,¬†@LaurensM¬†¬†@BCBuizer¬† Community Users:¬†¬†@Amik@¬†@mmollet,¬†@Cr1t¬† ¬† Power Automate:¬† Super Users:¬†@Expiscornovus¬†,¬†@grantjenkins,¬†@abm¬† Community Users:¬†@Nived_Nambiar,¬†@ManishSolanki¬† ¬† Power Virtual Agents:¬† Super Users:¬†@Pstork1,¬†@Expiscornovus¬† Community Users:¬†@JoseA,¬†@fernandosilva,¬†@angerfire1213¬† ¬† Power Pages: Super Users: @ragavanrajan¬† Community Users:¬†@Fubar,¬†@Madhankumar_L,@gospa¬† LATEST COMMUNITY BLOG ARTICLES¬† Power Apps Community Blog¬† Power Automate Community Blog¬† Power Virtual Agents Community Blog¬† Power Pages Community Blog¬† Check out 'Using the Community' for more helpful tips and information:¬† Power Apps¬†,¬†Power Automate,¬†Power Virtual Agents,¬†Power Pages¬†

Announcing | Super Users - 2023 Season 1

Super Users ‚Äď 2023 Season 1¬† ¬† We are excited to kick off the Power Users Super User Program for 2023 - Season 1.¬†¬†The Power Platform Super Users have done an amazing job in keeping the Power Platform communities helpful, accurate and responsive. We would like to send these amazing folks a big THANK YOU for their efforts.¬†¬†¬† ¬† Super User Season 1 | Contributions July 1, 2022 ‚Äď December 31, 2022¬† Super User Season 2 | Contributions January 1, 2023 ‚Äď June 30, 2023¬† ¬† Curious what a Super User is? Super Users are especially active community members who are eager to help others with their community questions. There are 2 Super User seasons in a year, and we monitor the community for new potential Super Users at the end of each season. Super Users are recognized in the community with both a rank name and icon next to their username, and a seasonal badge on their profile.¬† Power Apps¬† Power Automate¬† Power Virtual Agents¬† Power Pages¬† Pstork1*¬† Pstork1*¬† Pstork1*¬† OliverRodrigues¬† BCBuizer¬† Expiscornovus*¬† Expiscornovus*¬† ragavanrajan¬† AhmedSalih¬† grantjenkins¬† renatoromao¬† ¬† Mira_Ghaly*¬† Mira_Ghaly*¬† ¬† ¬† Sundeep_Malik*¬† Sundeep_Malik*¬† ¬† ¬† SudeepGhatakNZ*¬† SudeepGhatakNZ*¬† ¬† ¬† StretchFredrik*¬† StretchFredrik*¬† ¬† ¬† 365-Assist*¬† 365-Assist*¬† ¬† ¬† cha_cha¬† ekarim2020¬† ¬† ¬† timl¬† Hardesh15¬† ¬† ¬† iAm_ManCat¬† annajhaveri¬† ¬† ¬† SebS¬† Rhiassuring¬† ¬† ¬† LaurensM¬† abm¬† ¬† ¬† TheRobRush¬† Ankesh_49¬† ¬† ¬† WiZey¬† lbendlin¬† ¬† ¬† Nogueira1306¬† Kaif_Siddique¬† ¬† ¬† victorcp¬† RobElliott¬† ¬† ¬† dpoggemann¬† srduval¬† ¬† ¬† SBax¬† CFernandes¬† ¬† ¬† Roverandom¬† schwibach¬† ¬† ¬† Akser¬† CraigStewart¬† ¬† ¬† PowerRanger¬† MichaelAnnis¬† ¬† ¬† subsguts¬† David_MA¬† ¬† ¬† EricRegnier¬† edgonzales¬† ¬† ¬† zmansuri¬† GeorgiosG¬† ¬† ¬† ChrisPiasecki¬† ryule¬† ¬† ¬† AmDev¬† fchopo¬† ¬† ¬† phipps0218¬† tom_riha¬† ¬† ¬† theapurva¬† takolota ¬† ¬† Akash17¬† momlo ¬† ¬† BCLS776¬† Shuvam-rpa ¬† ¬† rampprakash¬† ScottShearer ¬† ¬† Rusk¬† ChristianAbata ¬† ¬† cchannon¬† Koen5 ¬† ¬† a33ik¬† Heartholme ¬† ¬† AaronKnox¬† okeks¬† ¬† ¬† Matren¬† David_MA ¬† ¬† Alex_10¬† ¬† ¬† ¬† Jeff_Thorpe¬† ¬† ¬† ¬† poweractivate¬† ¬† ¬† ¬† Ramole¬† ¬† ¬† ¬† DianaBirkelbach¬† ¬† ¬† ¬† DavidZoon¬† ¬† ¬† ¬† AJ_Z¬† ¬† ¬† ¬† PriyankaGeethik¬† ¬† ¬† ¬† BrianS¬† ¬† ¬† ¬† StalinPonnusamy¬† ¬† ¬† ¬† HamidBee¬† ¬† ¬† ¬† CNT¬† ¬† ¬† ¬† Anonymous_Hippo¬† ¬† ¬† ¬† Anchov¬† ¬† ¬† ¬† KeithAtherton¬† ¬† ¬† ¬† alaabitar¬† ¬† ¬† ¬† Tolu_Victor¬† ¬† ¬† ¬† KRider¬† ¬† ¬† ¬† sperry1625¬† ¬† ¬† ¬† IPC_ahaas¬† ¬†¬†¬† zuurg ¬†¬†¬†rubin_boer¬†¬†¬†cwebb365¬†¬†¬†Dorrinda¬†¬†¬†G1124¬†¬†¬†Gabibalaban¬†¬†¬†Manan-Malhotra¬†¬†¬†jcfDaniel¬†¬†¬†WarrenBelz¬†¬†¬†Waegemma¬†¬†¬†drrickryp¬†¬†¬†GuidoPreite¬†¬†¬†metsshan¬†¬†¬† If an * is at the end of a user's name this means they are a Multi Super User, in more than one community.¬†Please note this is not the final list, as we are pending a few acceptances.¬† Once they are received the list will be updated.¬†

Check out the new Power Platform Communities Front Door Experience!

We are excited to share the ‚ÄėPower Platform Communities Front Door‚Äô experience with you! ¬† Front Door brings together content from all the Power Platform communities into a single place for our community members, customers and low-code, no-code enthusiasts to learn, share and engage with peers, advocates, community program managers and our product team members. There are a host of features and new capabilities now available on Power Platform Communities Front Door to make content more discoverable for all power product community users which includes ForumsUser GroupsEventsCommunity highlightsCommunity by numbersLinks to all communities Users can see top discussions from across all the Power Platform communities and easily navigate to the latest or trending posts for further interaction. Additionally, they can filter to individual products as well. ¬† Users can filter and browse the user group events from all power platform products with feature parity to existing community user group experience and added filtering capabilities. ¬† ¬† Users can now explore user groups on the Power Platform Front Door landing page with capability to view all products in Power Platform.¬† ¬† ¬† Explore Power Platform Communities Front Door today. Visit¬†Power Platform Community Front door¬†to easily navigate to the different product communities, view a roll up of user groups, events and forums.

Microsoft Power Platform Conference | Registration Open | Oct. 3-5 2023

We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5 2023! But first, let's take a look back at some fun moments and the best community in tech from MPPC 2022 in Orlando, Florida.   Featuring guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, Stephen Siciliano, Hugo Bernier and many more.   Register today: https://www.powerplatformconf.com/   

Users online (2,155)