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Field
Helper V
Helper V

Etag error

Hello there,

 

I want to create a Approval flow on one of my document librarys.

This document library is Pages.

 

I Have the following flow:

InkedScreenshot_2019-05-31 Edit your flow Microsoft Flow_LI.jpg

 

But when i approve things, the last part (Set content Approval Status), gives me an error:

 

{"Etag":"\"{79295482-226E-4D1C-9385-91F8D42EACD1},4\"","Message":"The ETag of this item does not match the one used for setting content approval status. The contents of the item may have changed before the action was completed.","Succeeded":false,"ApprovalErrorCode":"etagMismatch","ApprovalLink":"https://uipp.sharepoint.com/sites/(LINK)?etag=%22%7b79295482-226E-4D1C-9385-91F8D42EACD1%7d%2c4%22"}
clientRequestId: 6183166c-bca2-4673-8db4-4546d89a66be
serviceRequestId: 73fbe19e-70bd-0000-b1f9-1bec85e7a105

 

What am i doing wrong?

1 ACCEPTED SOLUTION

Accepted Solutions

Hey guys,

 

The issue has been fixed.

If i go to sharepoint and say that the only people that can see draft items are Approvers, it will bug and will the flow to give the following error.

I have tested and i can confirm this on my part.

This is a weird interaction because i am the owner of the site.

 

Thank you for your help!

View solution in original post

12 REPLIES 12
RobElliott
Super User
Super User

Hi @Field , where I have similar flows after the condition, in both the If yes and If no channels I use Send an Email (v2) to inform the creator of the approval decision, then use a SharePoint Update item to save the approval decision, approval date and approver to the item in SharePoint.

Rob
Los Gallardos
If I've answered your question or solved your problem, please mark this question as answered. This helps others who have the same question find a solution quickly via the forum search. If you liked my response, please consider giving it a thumbs up. Thanks.

 

yashag2255
Dual Super User II
Dual Super User II

Hi @Field , That seems to be because you are missing the ETAG in the Set Approval Status. Please see the screenshot below and replicate. It should work then. 

 

 

etag.png

Hope This Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

InkedScreenshot_2019-05-31 Edit your flow Microsoft Flow_LI.jpg

 

Hey there,

As you can see, i had the ETag on. It still shows me the error

yashag2255
Dual Super User II
Dual Super User II

Hi @Field , Can you recreate a part of the flow (in the approvals, delete the set content approval status action and create that again with the same inputs.) Run and share the output if there is an error?

 

Are there any more actions in your flow otherthan what you have posted? Just want to check that we are getting the right ETag and the itemID. 

 

Thanks. 

Hello there,

 

I recreated the flow, and it still gives me the error. The pages are not changed during the approval process.

yashag2255
Dual Super User II
Dual Super User II

If it is not too much, can you please post screenshots of the entire flow? Just for a quick check of why is that happening. 

 

Also, ensure that those files are not open in any tabs too. 

 

Thanks, 

Hey there,


The entire flow is this

1ºst part1ºst part2ºnd part2ºnd part

 

The error shows me this:

p3.jpg

Hey guys,

 

The issue has been fixed.

If i go to sharepoint and say that the only people that can see draft items are Approvers, it will bug and will the flow to give the following error.

I have tested and i can confirm this on my part.

This is a weird interaction because i am the owner of the site.

 

Thank you for your help!

View solution in original post

Hi @Field ,

 

I am having the same issue. 

 

Was your resolution to change your site settings so all users can see pending documents?

 

Just looking for clarity 🙂

Hey @NetworkAdmin ,

 

Whenever you want an approval flow on a document library, you need to go to the document library settings, and allow approvals (in the versioning settings).
Mine is like this:

image.png

 

I hope this helps.

quietowl
Regular Visitor

Recently I encounter same issue.  I didn't turn on the draft versioning but still the workflow prompted out the issue.  I found a solution here: https://www.spguides.com/the-etag-of-this-item-does-not-match-the-one-used-for-setting-content-appro...

 

In short, the article solved this Etag issue by doing two adjustment:

1. Before going into approval branching (which means the "Condition" step on approval or reject), assign "Submit" file status through using "Set content approval status".

 

Then 

 

2. set Etag information from first one at the "primary Set content approval status" for approval.

 

I don't know the background mechanism.  The error seems happens to that the Etag at "Set content approval status" to approval step is missing,

quietowl_0-1626096555334.png

And which can be found from reassigning the file status:

quietowl_1-1626096723350.png

 

that is what my learn.  Please correct me especially I am also new for SharePoint.

Sitaneph
Frequent Visitor

I recently had this error come up in a flow. I did have the card 'Set Content Approval Status' to make the status Draft, prior to the condition step. And i had the correct etag in the card 'Set Content Approval Status' to approved. 

 

I double checked the version settings in my SharePoint Library. I had previously set it up for the approval processes However it now needed to know the number of major versions to keep.

 

I also have another card which is changing some custom columns on the content getting approved. I moved that card before the initial approval  card and it is now back working.

 

I am not sure which of these actions fixed it...

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