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gersontun
Frequent Visitor

Execute Excel Script - Unauthorized

Hello,

In order to accomplish a couple of things I cannot do directly in Power Automate, I started executing regular expressions using the "Run Excel Script" activity. It had been working fine, but on Monday it started to fail. This execution of the Excel script is inside of an "Apply to each" activity.

What I've done so far to try to fix it:

1. Removed default concurrency to the trigger, so I make sure this process is not executing multiple times in parallel.

2. Removed default concurrency of the "Apply to each" activity, to make sure the process is not trying to execute the script multiple times at the same time.

3. On the Run Excel Script, I've played with the Retry Policy, with no luck.

The issue persists.

The weirdest thing is that this issue might or might not happen on the same execution and within the apply to each.

The Error:

gersontun_0-1632951157850.png

 

In the apply to each activity:

Execution number 5 failed, number 6 succeeded and number 8 failed again.. and so on.

Failed:

gersontun_1-1632951247286.png

Succeeded:

gersontun_2-1632951283538.png

Failed:

gersontun_3-1632951323916.png

 

This is the configuration of the RunScriptPageNumber:

gersontun_4-1632951777533.png

Hope anyone here can help!

 

UPDATE: Now that I am editing the flow, the issue started appearing on the top like this:

gersontun_1-1632952564540.png

 

It seems like the file was not available or I didn't have permissions on the file.

The excel file is saved and closed, no one else is using it.

 

75 REPLIES 75
Yutao
Employee
Employee

Hi @gersontun ,

 

Sorry to hear you're experiencing this problem. It might be an issue on our side and we have been actively investigating the root cause. Will let you know once it's been addressed. Thanks for your patience!

 

Yutao

younceb
Advocate II
Advocate II

Currently having the exact same issue. Yesterday (EST 9/29) I was completely unable to get an Office Script to run from a flow, but this morning it has executed twice successfully - but just now did not work. I double checked with our global admin, and it is enabled for use.

 

Today:

younceb_1-1633004846455.pngyounceb_2-1633004946935.png

 

 

 

 

Yesterday issue, apologies didn't get a good screenshot. But it was the same error as OP.

 

younceb_3-1633005226862.png

 

The suggested community posts for the failure were very helpful to find this thread

Yutao
Employee
Employee

Hello @younceb and @gersontun -

 

The issue should be addressed now. Can you please give it a try and see if your flows are working now? Thanks again for the patience!

 

Yutao

 

 

It's seems to be working now.

Yes, appears to be working again.  Thanks for fixing 🙂

younceb
Advocate II
Advocate II

It is indeed working well now! Thanks so much

I have just now started getting the same problem.

I had an office script in a flow to do a regex-search on a string and it had been working for a while but now it has suddenly started giving an error "Unauthorized" and the Error details 
{"debugInfo":"clientRequestId: bf1fc99f-a3e4-4b73-993c-26514105edb5"}

I made a new identical script and changed to use that instead and it worked twice and then stopped working again with the same error.

What was the problem and can it be fixed again?

sansellvf
New Member

Is this an issue again? I have a production process using the 'Run Script' action in Power Automate and this is currently failing due to an 'Unauthorized' error message. How can I escalate this to Microsoft?

MarcellSzeles
Frequent Visitor

Same issue happening again.

Yutao
Employee
Employee

@Snoemannen , @sansellvf , @MarcellSzeles - the outage was resolved around 9 AM Pacific Time (5 PM West European Time). Please let us know if you are still experiencing these failures.

Anonymous
Not applicable

Today my flow started to have the same issue. Please let us know what to do in this case.

 

qinti_27_0-1664290039067.png

 

Yutao
Employee
Employee

@Anonymous - Thanks for reporting the issue! It seems the on-going outage finally hit our East US region since early this morning. I believe it's already mitigated at the moment. Can you help to confirm if your flow is back now? Thanks for your patience and support!

Anonymous
Not applicable

Thanks for the support. Our last execution worked well. 

Hi Yutao,

 

I am facing the same issue with them on 10th Jan, appreciate your help to look into it.

Anonymous
Not applicable

Hi

 

I have been facing the same issue where I have been getting an error on the run script action:

Dhanesha1_0-1673348536720.png

@Yutao Grateful if you could help with that as it is a flow of high importance for a client.

 

Thanks.

 

GustavoSouza2
Regular Visitor

GustavoSouza2_0-1673349446521.png

 

My flow don't work, give this error message

 

can help me? 

 

kinwong
Frequent Visitor

I also get the same error in production.  Any update?  

There is no advisory ticket found in the admin center, not sure this is being worked out.

Yutao
Employee
Employee

We are indeed aware of intermittent authorization failures in multiple regions, and we have been actively looking into it. Will update back with more details. Thanks for your patience!

I am having the same issue.

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