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Tarjani
Advocate III
Advocate III

Field not triggering flow

Hi all,

 

I have a flow that is triggered by an update to the field 'Foreign Exchange Rate', and it doesn't appear to be recognizing that the field is updated.  There are about 5 or 6 fields that could trigger the update, but when this particular field is updated it doesn't trigger the flow.  This field is particularly important as it is updated during a preceding flow, that this flow is meant to provide follow up actions for.

 

Would there be any reasons why a flow wouldn't recognise that it's trigger field is being updated?

1 REPLY 1
Tarjani
Advocate III
Advocate III

Further to the original post, I've found another post that is having a similar issue.

 

Original Issue

Flow #1 is triggered on create.  One of the final updates in the last connector it updates the invoice product record with the Foreign Exchange Rate field (custom field).  This field update should trigger flow #2.  Flow # 2 is not triggering, even if I change the trigger field manually.

 

New Issue

We have a custom platform that triggers the creation of a record for a custom entity.  When the record is created the system populates the required fields plus a few date fields.  One of these date fields is the trigger for another flow to send an email.  This second flow is not triggering to send the email.  However, if I change the date field manually, then it triggers.


Question

If the field is being populated when the record is created - before it is saved, will it be recognised by a flow that is triggered upon update of a field?  Or does the record need to be saved before the 'trigger by update' flow will kick in?

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