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Advocate IV
Advocate IV

Flic button issue in Flow

Hi,

Tried to run flow when Flic button is pressed following the blog:

https://docs.microsoft.com/en-us/flow/flic-button-flows

Steps I have taken:

  1. Connect the flic into the iphone app. It works fine with iphone app.
  2. Added Microsoft flow on Click.
  3. In Flow, Add when Flic button is pressed:

Flic button in flow.png

4. When I click on Flick button, it gives following error before the flow steps started. It's throwing bad gateway error as:

Flow error.png

 

 

Any ideas where I am doing wrong?

 

Thanks,

Nabin

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Thank you @v-yamao-msft ,

 

After you said there's no issue from your end, I did the following steps and it resolved the issue:

1. Update the flic app in iphone.

2. Remove existing flic connection and added new one.

3.Remove the Flic trigger action in Flow and add new flow trigger action.

 

This solved the problem.

 

Thanks,

Nabin

View solution in original post

4 REPLIES 4
Community Support
Community Support

Hi @pNabin ,

 

Error code 502 means that the failure is temporary or transient. Please try to click Resubmit to try the flow run again.

 

Please check the following doc for a reference:

https://docs.microsoft.com/en-us/flow/fix-flow-failures

 

If the issue still exists, please feel free post back.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Hi @v-yamao-msft ,

It doesn't reach to the Flow History stage so I don't have resubmit option available. I assume it failed prior that so no flow history is found as in screenshot.

FlicErrorinFlow.png

And, the flic app in phone throws the error: Microsoft Flow: Request failed: internal server error(500)

 

Thanks,

Nabin

Highlighted

Hi @pNabin ,

 

What’s your current situation?

 

I have just made a test on my side, before staring the flow, the error message you mentioned not occur.

 

If the issue still exists, please feel free post back with a URL to your flow.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted

Thank you @v-yamao-msft ,

 

After you said there's no issue from your end, I did the following steps and it resolved the issue:

1. Update the flic app in iphone.

2. Remove existing flic connection and added new one.

3.Remove the Flic trigger action in Flow and add new flow trigger action.

 

This solved the problem.

 

Thanks,

Nabin

View solution in original post

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