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wshimon
Regular Visitor

Flow Approval Request has stopped working

I have several flows that have been working great for the last 6+ months.  As of two weeks ago, every flow that has an approval request, has stopped functioning.  

 

The Error I receive is:

 

429. The request failed. Error code: 'XrmInstanceProvisioningIncomplete'. Error Message: 'A Common Data Service database for this environment has not completed provisioning or does not support the requested approvals functionality. A database administrator must save a Flow using approvals in order to complete provisioning.'.

 

What has changed?  Any suggestions?  Please help.

1 REPLY 1
v-bacao-msft
Community Support
Community Support

Hi @wshimon ,

 

This has been caused by the Common Data Service (CDS) being migrated / deleted as part of Microsoft’s upgrade of the CDS.

Please check this similar thread and see if it helps:

https://powerusers.microsoft.com/t5/I-Found-A-Bug/Approvals-stop-working-492-Error-code/m-p/291940#M...

The previous announcement stated that we need to upgrade previous version CDS database to preserve Flow Approvals history or entity data, please check this blog and get more details:

https://powerapps.microsoft.com/en-us/blog/remember-to-upgrade-your-previous-version-cds-database-to...

 

Best Regards,

Community Support Team _ Barry
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