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Flow Approval Request has stopped working

I have several flows that have been working great for the last 6+ months.  As of two weeks ago, every flow that has an approval request, has stopped functioning.  


The Error I receive is:


429. The request failed. Error code: 'XrmInstanceProvisioningIncomplete'. Error Message: 'A Common Data Service database for this environment has not completed provisioning or does not support the requested approvals functionality. A database administrator must save a Flow using approvals in order to complete provisioning.'.


What has changed?  Any suggestions?  Please help.

Community Support
Community Support

Hi @wshimon ,


This has been caused by the Common Data Service (CDS) being migrated / deleted as part of Microsoft’s upgrade of the CDS.

Please check this similar thread and see if it helps:

The previous announcement stated that we need to upgrade previous version CDS database to preserve Flow Approvals history or entity data, please check this blog and get more details:


Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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