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jhenkel
Level: Powered On

Flow Approvals Scrolling Issue

I have started using Approvals in in my Flows and PowerApps. Unfortunately, I have encountered an issue where, after clicking "approve" or "reject" in the email, the slide-out screen in the browser does not properly scroll, so the "confirm" button does not appear to the user. I first noticed the isse on a mobile device, but this morning a user reported the same issue on a Windows laptop. Is this a known bug? Is there a fix in the works?

4 REPLIES 4
Community Support Team
Community Support Team

Re: Flow Approvals Scrolling Issue

Hi @jhenkel,

 

Could you provide a specific screenshot?

I am not sure where you are completing the approval request.

I did a test on my side and approved it in the emails I received in O365 Outlook(web page) and in Flow mobile app. When I click on Approve/Reject, the Submit button is displayed normally.

Web page test results:

60.PNG

Mobile app test results:

webwxgetmsgimg.jpg

Please provide more details so that we can do more tests.

 

Best Regards,

Barry

 

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Jambo1
Level: Powered On

Re: Flow Approvals Scrolling Issue

We have the same problem - it seems to be ok using Chrome, but in edge for example the approve button hides behind the taskbar and makes it tricky to click - see belowCapture2.JPG

jhenkel
Level: Powered On

Re: Flow Approvals Scrolling Issue

Thanks for the reply. I should have mentioned that I have about 12 lines in the approval detail. I tried to limit the amount of text as best I could, but I am dealing with a large userbase that benefits from detailed instructions; even if it is to say: "Don't forget to hit confirm..." :D. I appreciate the help.

 

The iOS experience is particularly bad. Initially the left side menu covers the approval. After you hide the menu, you need to click approve again, and even then, you can't scroll all the way down. I think the Windows issue is with Edge. When I get back to my Windows 10 machine, I will grab a screenshot from there as well.


Here is a screenshot on Safari in iOS:

IMG_0150.PNGIMG_153D46C062D8-1.png

jhenkel
Level: Powered On

Re: Flow Approvals Scrolling Issue

Here is the screenshot from Edge on Windows 10. The issue is happend when the details text pushes the confirm button beyond the size of the window. Here is the screenshot:

Capture.JPG

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